Andrey Shestakov Email and Phone Number

Salesforce DevOps team lead on various projects with extensive experience of designing, implementing and maintaining release pipelines on Azure DevOps and GitHub. Green field and brown field. Multiple projects/teams support simultaneously.

Supporting and training users, researching, integrating, maintaining Salesforce native and 3rd party applications. Auditing and optimizing.Supporting marketing tools integrations by conducting regular maintenance and extensively using MS Excel for hundreds of thousands lines' lists.Innovating by identifying requirements, pain points, asking questions, and formalizing business processes in Clouds.Automating processes with declarative tools ([updating] Workflows, Process Builder, [actively shifting to] Lightning Flow; Duplicate Rules, Approval Processes, Validation Rules).

• Successfully supporting international business development by coordinating efforts of all internal and external stakeholders. • Managed various projects, such as documents localization, customers training, content support.

• Quickly understood and solved customer issues in machinery production by proved flexibility in communication.• Proactively supervised account receivables by timely reporting to related parties, and careful shipments planning.• Promoted cost effective changes in logistics by comparing offers on multi modal shipments market.

• Compiled seasonal purchase plans by gathering sales forecasts; monitored IT equipment market by ongoing analysis of new offers and comparison of existing conditions.• Controlled account payables and maintained uninterrupted purchasing by negotiating with all stakeholders.• Acted as an independent buyer that has been significantly decreased lead time and expanded range of products.• Audited market conditions by interacting with existing and perspective suppliers.

• Provided exceptional B2B service; surpassed monthly sales goals, has been promoted to sales manager.• Increased sales efficiency by implementing improvements into ERP/CRM.

• Maintained hotline support for VoIP customers by providing immediate responses by phone.• Provided required SLA by proactively conducting hardware and software checks.