- Business strategy- Sales and partnerships- Market research and analysis- Marketing

Service projects management for National key account customerService delivery strategy and plan development: HR, budget, risk mitigation, SoW, scheduleProject financial control: budget, revenue and billingSales leads and opportunities nurturing, pre-sales strategy development, promotion and presentation, supporting of sales activityContracts negotiation, agreement and analysis: RFI, RFP, terms and condition changes, renewal, preparation for salesDelivery issues negotiation… Show more Service projects management for National key account customerService delivery strategy and plan development: HR, budget, risk mitigation, SoW, scheduleProject financial control: budget, revenue and billingSales leads and opportunities nurturing, pre-sales strategy development, promotion and presentation, supporting of sales activityContracts negotiation, agreement and analysis: RFI, RFP, terms and condition changes, renewal, preparation for salesDelivery issues negotiation with customer, interfacing with all levels of management, project team weekly meetingsMaintaining established Rhythm of Business (QBR, MBR, and others)Project status reporting: budget, revenue, KPI, risks, scope of work, deadlinesProject team management and leading (cross-product and cross-functional) Show less

Service SoW analysis and delivery plan preparationEngineering resources preparationControlling quality and time frames of solution delivery in accordance with SLAAccident management: escalation, service recovery, temporary solution development, negotiationMaintaining established Rhythm of Business (QBR, MBR, and others)Project team leading: task assignment and implementation control, trainings and workshops, supporting and consulting, weekly meetingsSales leads and… Show more Service SoW analysis and delivery plan preparationEngineering resources preparationControlling quality and time frames of solution delivery in accordance with SLAAccident management: escalation, service recovery, temporary solution development, negotiationMaintaining established Rhythm of Business (QBR, MBR, and others)Project team leading: task assignment and implementation control, trainings and workshops, supporting and consulting, weekly meetingsSales leads and opportunities nurturing, promotion and presentation, supporting of sales activityProactive network assurance program management Show less

Solution delivery quality and time frames control to match with SLAService recovery: escalation, temporary solution development, solution implementationDriving engineering team Network product and licenses lifecycle controlNetwork modernization and changes preparation and implementationNetwork product issues: solution development, solution implementation, recommendations, network inspectionCommunication: customer engineers and management, HQ and R&D support… Show more Solution delivery quality and time frames control to match with SLAService recovery: escalation, temporary solution development, solution implementationDriving engineering team Network product and licenses lifecycle controlNetwork modernization and changes preparation and implementationNetwork product issues: solution development, solution implementation, recommendations, network inspectionCommunication: customer engineers and management, HQ and R&D support teamProactive network assurance Show less

Service recovery: escalation, temporary solution development, solution implementationNetwork modernization and changes preparation and implementationNetwork product issues: solution development, solution implementation, recommendations, network inspectionCommunication: customer engineers and management, HQ and R&D support teamProactive network assurance program implementation

Supervising Core Network swap project in Ural regionDaily project progress report for whole region operationsDaily meetings with all levels of management of customerCN products swap preparation, development, implementation, and supportingCommunication: customer engineers and management, HQ and R&D support team

Supervising network assurance policies and recommendations in CIS regionDriving CIS regional Service Project Managers and engineersSolution delivery quality and time frames control to match with SLAService recovery: escalation, temporary solution development, solution implementationCommunication: customer engineers, HQ and R&D support team