Managing network and server infrastructure.Project management, including optimization and modernization of network equipment, hardware and virtual servers, backup and monitoring systems.IT asset management and software asset management, including inventory control and reporting, access control, procurement and maintenance.Processing requests and incidents, end user support.

Managing end user computing team (up to 3 subordinates) responsible for personal computers, telecommunication services, non-manufacturing servers, and infrastructure.IT budgeting, cost control, contract management and invoice verification to ensure proper management and control of IT expenses.Maintaining effective communication and cooperation with third party service providers, evaluation of third party practices to ensure the expected levels of controls and performance are being adhered to by service providers. Managing internal and outsourced resources.Establishing and managing effective partnership and cooperation between IT and business to ensure business gets high quality services and support from IT. Conducting user surveys, including analysis of results of surveys and action plans to improve user satisfaction.Processing requests and incidents with the primary objective of high end user satisfaction.Project management, including reviews to determine whether the project is progressing in accordance with project plans and status reporting is accurate, evaluation the readiness for implementation and migration into production.IT asset management and software asset management, including inventory control and reporting, access control, procurement and maintenance. Ensuring compliance of IT function at country level with SOX, corporate security, ISO requirements, BCP, data privacy, export compliance and internal/external audit requirements. Initiation, coordination and monitoring of access rights reviews.Evaluation of IT policies, standards and processes for their development, approval, implementation and monitoring to determine whether they comply with corporate requirements.Development and delivering IT trainings for new comers.

Development of new Ruukki Rus Information Security Policies.Setup of processes related to access control and information security, including development of instructions and documentation.Coordination of access right reviews to local and global information resources.Infrastructure incident management. Evaluation of incident management practices to determine whether incidents are properly and timely recorded and resolved.Relations with service providers (telecommunication service provides, outsourcing) and vendors.Setup and administration of Siemens HiPath 3000 PBX.Acquisition and maintenance of office and computer equipment including administration of frame contracts and tendersInstallation and setup and of local server (HP, Windows 2003 R2) with local backup to magnetic tapes.Management and coordination of low-power networks upgrade in the office and production areas.

Itella Information Security implementation in Saint-Petersburg. Review of access rights to information resources. Development and implementation of instructions and procedures according to Itella Group baselines and standards including Access Control to Information Resources and Systems Procedure, Information Security Induction and Termination Procedure and Basic Rules of Information Security. Active participation in discussion of new Itella Group Information Security Policies.Maintenance of Itella Information Systems in Saint-Petersburg. Establishment and operation of automatic update of system and antivirus software procedures. Establishment and support of daily automatic backup of private and public network folders. Establishment and support of weekly automatic cross location backup of private and public network folders between Terminal and office locations. Monitoring of infrastructure components on regular basic in cooperation with outsourced specialists.Startup of new Itella logistic terminal and re-equipment of the office. Acquisition of computer and network equipment. Administration of data channels installation to the new terminal and to the office. Monitoring of assembly of power and low-power circuits networks, access control systems and video recording system. Set-up and administration of server room and communication racks (including physical environment), active equipment adjustment. Windows 2003 and Windows Storage Server 2003 initial configuration with RAID establishment, set-up of new workplaces. Monitoring of Pelco Video Servers initial adjustment, administration of WiFi and VoIP deployment in terminal and office areas.

Coordination of Representative IT service (2 employees), interaction with IT Department of Moscow Central Office, participation in company-wide IT projects.Management and coordination of IT support for establishing 10 new offices. Setup of computer networks including active network equipment (commutators, CISCO routers, IP-phones), setup of office phone systems (Samsung, LG-Nortel, Panasonic).Relations with service providers (telecommunication service provides, outsourcing) and vendors.Cooperation and interaction with technicians of partners.Maintenance, setup and diagnosis of office equipment, ATMs, POS-terminals, including stock management, repair and accident prevention.Daily users support and helpdesk service (about 200 users in 10 offices and 38 remote workplaces), assistance in setup and use of computer equipment and software.Participation in arrangement of Representative documents flows.Regular reporting on IT-related activities, special reporting at Representative and IT department management requests.

Team leader (2 subordinates). Development of system and application software. Task-setting and monitoring, preparation of technical documentation, manuals, helps in Russian and English.Development of software for fingerprint checkpoint, distant administration and control system.Creation of local network and information resources.