• Increased operational efficiency by 20%: Developed and launched an internal web application that optimized daily tasks and boosted productivity.• Enhanced reporting transparency by 90%: Automated operational reporting, improving transparency between departments and speeding up decision-making.• Led cross-functional teams: Managed teams through all stages of product development, creating business requirements, specifications, wireframes, and flowcharts.• Effectively manage Agile projects: Utilize Agile methodologies to handle project changes, ensuring deadlines and budgets are met.• Collaborate with C-level executives: Oversee the product roadmap and development strategy, aligning the development of new features with the company’s vision.

At PSB (Promsvyazbank), one of Russia’s leading banks with over 10,000 employees and more than 6.5 million clients, I led the development of the bank’s entire website and its related digital services.• Launched Web Services: I spearheaded the launch of over 30 web services for 6.5 million clients, reducing client processing time to 3 minutes. Setting a new industry standard in customer satisfaction was a highlight of my tenure.• Enhanced Customer Experience: By managing the development of 200+ features and focusing on UI improvements and user testing, we increased customer satisfaction by 50%.• Revamped CMS: Leading a team, we revamped the Sitecore CMS in just 8 months, significantly enhancing performance and user access.• Implemented CI/CD Pipelines: Establishing continuous development and delivery processes, including release schedules and CI/CD pipelines, reduced release time by 40% and decreased error rates by 15%.• Led Teams: I led three cross-functional teams (3–15 members) through full-cycle development and maintenance of the bank’s web application. Mentoring team members and watching them grow professionally was particularly fulfilling.• Improved Productivity: Implementing Agile methodologies, we increased team productivity by 20% and reduced the project lifecycle by 15%.• Collaborated with Stakeholders: I worked closely with stakeholders, engineering teams, and executive management to ensure our project goals aligned with business objectives.

- Started up "trigger mailing systems" for personalised customer interactions;- Introduced SCRUM methodologies, optimising workflow, and code delivery;- Managed task backlogs using Jira and Trello, streamlining workflow;- Maintained transparent project documentation in Confluence.

• Automated Document Generation: I implemented an automated document generation service, cutting legal document processing time by 50% and improving compliance accuracy by 23%. It was great to see how this automation allowed our legal team to focus on more strategic tasks.• Optimized Website Performance: By optimizing the website code, we enhanced site performance and increased organic traffic by 10%. I’m passionate about optimizing websites to provide the best user experience.• Improved SEO Strategy: I led efforts to improve our SEO strategy, achieving first-page rankings and significantly boosting online visibility.• Managed Website Development: Overseeing the development of the bank’s new website, I ensured timely delivery and high-quality results.

• Relaunched Websites: I led the relaunch of the main site and 16 secondary websites, doubling site traffic and expanding our digital presence.• Developed Modules for Partners: I developed 11 additional modules that improved functionality and user experience for over 700 partners. Knowing that these tools helped reduce client lawsuits was particularly rewarding.• Designed Intranet Portal: Creating a corporate intranet portal, I enhanced internal communication and collaboration across the organization.• Standardized Content Publishing: By standardizing content publishing across departments, we ensured consistent and accurate information sharing.• Streamlined Information Outputs: I streamlined informational outputs, increasing efficiency and better aligning with departmental needs.

• Redeveloped Information Portal: I re-developed and maintained a large industry information portal, improving its functionality and user engagement.• Built Intranet Portal: I handled the architecture, codebase, and access policies for an intranet portal using PHP, MySQL, and JavaScript.• Managed Web Team: Leading a team of 3 members, I oversaw project delivery and team performance.• Upgraded Network Infrastructure: I upgraded the local network to support business development and maintained both Windows and Linux servers.

• Developed and maintained a website and an online wholesale store; • Built and maintained the company's servers and local network.