Andreza Xavier Email & Phone Number

State Of Pernambuco, Brazil

Recife, Pernambuco, Brasil

I simultaneously supported the Market Directorates and the Digital Engineering Center. I implemented the governance program for the Latin America region, developed a KPI management dashboard, and led strategic initiatives.We reduced KPI analysis time through automation and the creation of a dashboard after conducting a meeting with the director to identify information bottlenecks and the most important indicators.I eliminated operational bottlenecks for the team through adaptability and agility, addressing various departmental demands, such as preparing reports, monitoring projects, conducting alignments, and facilitating strategic sessions.We improved account margins without compromising deliverables through a structured process and effective governance.I developed and implemented regional governance through strategic alignments and consensus-building with the involved areas, establishing essential forums to drive business progress and results.We increased the company's operational agility through a strategic team rotation plan, optimizing talent, enhancing knowledge sharing, and ensuring the stability of ongoing projects.Among my responsibilities, I highlight:Change Management, leadership of initiatives and teams, process improvements, budget management, preparation of materials, KPI monitoring, meeting facilitation, and team building.

I worked with the Executive Leadership Team in Brazil, responsible for ensuring the success of the company's strategy. My main responsibility was to enable and coordinate the group's work, promoting alignment and strategic effectiveness.I supported the achievement of the company’s annual strategic objectives through the preparation of reports and the facilitation of monthly progress meetings, continuously evaluating the performance of initiatives and, when necessary, implementing alternatives to ensure the effective execution of projects.I improved the efficiency and effectiveness of executive leadership team meetings by analyzing relevant topics and incorporating them into the weekly agenda, facilitating strategic decisions and promoting continuous improvements.Among my responsibilities, I highlight:Meeting facilitation, team building, F2F (face-to-face meetings), preparation of presentations, and reports.

Brazil

I was part of the Core Team of the Thoughtworks University Program, whose mission was to train professionals from historically underrepresented groups, focusing on race, social vulnerability, and disability.We empowered newly hired individuals as consultants through the practical application of consulting skills, preparing them in an agile and effective way for integration into client projects.I contributed to significantly improving communication and decision-making in a global training program by aligning expectations among stakeholders from different cultures, using regular meetings, concise materials, and interactive workshops to foster collaboration and mutual understanding.Among my responsibilities, I highlight:Budget management, team leadership, problem-solving, risk management, communication, and stakeholder management.

Recife, Pernambuco

Shared Services Center Americas team supporting People operations in the USA, Brazil, Chile, and Ecuador.I handled and processed requests related to hiring, vacations, leaves, payroll, and benefits for the offices in these countries. Using Zendesk, I processed tickets in different systems according to each country’s requirements.I promoted greater engagement and efficiency among teams through process modeling, which clearly defined the roles, responsibilities, and contributions of each team member, resulting in improved SLA performance and increased operational efficiency.Among my responsibilities, I highlight:Process Automation / Showcases / SLA Monitoring / Auditing / Background Checks

Goiana, Pernambuco

I was part of the People & Management team. I was responsible for overseeing payroll for the three plants, managing labor litigation, and handling union relations for the three plants in Goiania city (Brazil).I ensured compliance with labor laws through effective management of industrial relations, in partnership with the legal department, ensuring legal and operational security for the company.I guaranteed accuracy in financial and labor processes through payroll reconciliation, using the SAP system to maintain control and precision.Among my responsibilities, I highlight:Report preparation, representation in labor hearings, and compliance inspections.

Recife E Região, Brasil

I was part of the Personnel Administration team (approximately 20 people), providing direct support to the department's management, contributing to efficient operations and activity alignment.I ensured compliance with labor and social security obligations through the successful implementation of the E-Social system as a key user.We ensured the submission of obligations and reports through detailed supervision of HR activities, maintaining efficiency and compliance with legal requirements.Among my responsibilities, I highlight:Reviewing labor-related charge closures and preparing reports.

Recife, Pernambuco

I led the Personnel Department team, consisting of 7 employees, responsible for coordinating payroll routines, managing labor charges, and administering benefits.I ensured labor compliance and process efficiency through effective personnel administration management.We improved financial and accounting efficiency by leading the implementation of a new payroll system.I reduced the company’s operational costs by recovering social security credits.Among my responsibilities, I highlight:Team management, account reconciliation, and legal representation.