André Pinheiro Ribas

André Pinheiro Ribas Email and Phone Number

Technical Consultant, Observability @ Avanade
seattle, washington, united states
André Pinheiro Ribas's Location
Santo André, São Paulo, Brazil, Brazil
About André Pinheiro Ribas

I am a professional with over 20 years of experience in IT and more than 5 years of specialization in Cloud environments. I have strong skills in leadership, dynamism, initiative, commitment, and communication, as well as excellent interpersonal relationships.I have extensive experience in the implementation, migration, and operation of environments in Microsoft Azure, as well as in the management of hybrid clouds. I am proficient in agile infrastructure methodologies with tools, and I am also a specialist in automation and monitoring. I have extensive experience with heterogeneous environments, as well as solid knowledge of Windows and Linux operating systems.With this, I have implemented automation and observability in monitoring processes, integrated systems and Cloud with monitoring and ITSM tools, and created automations in monitoring processes, developing a knowledge base using Azure AI.Knowledge in Cloud (Azure, AWS, and OCI), Infrastructure as Code (IAC) (Terraform, Docker, Puppet, Ansible, IA, Shell Script, and Python), Monitoring (Zabbix, Grafana, Nagios XI), DevOps (Azure DevOps, GIT), and ITSM (ServiceNow, Qualitor, etc.)

André Pinheiro Ribas's Current Company Details
Avanade

Avanade

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Technical Consultant, Observability
seattle, washington, united states
Website:
avanade.com
Employees:
13443
André Pinheiro Ribas Work Experience Details
  • Avanade
    Site Reliability Engineer
    Avanade Nov 2018 - Present
    São Paulo, São Paulo
    Responsabilidades:• Automação e Observabilidade em processos e atividades de Monitoração, • Implementação de integrações de sistemas e Cloud com a ferramenta de monitoração;• Desenvolvimento de scripts para monitoração voltado a negócio;Resultados:• Criação de uma qualidade de entrega de serviços e customização de monitoração;• Desenvolvimento de Ferramenta AIOPS para gerenciamento de ambiente de clientes;• Automação e gerenciamento de volume de incidentes;• Automação de processos e atividades da equipe de operação.
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  • Accenture
    Monitoring Engineer
    Accenture May 2017 - Oct 2018
    São Paulo E Região, Brasil
    Implementação de servidores NAGIOS para monitoração de ambientes;Desenvolvimento de scripts Shell / Python para monitoração voltado a negócio;Definição de metodologia de trabalho, no que se refere a qualidade de entrega de serviços;Aplicação de metodologia de Infra ágil, utilizando ferramentas Ansible, Puppet e Python.
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  • Processor
    Administrador Redes Sr.
    Processor Dec 2015 - Apr 2017
    São Paulo E Região, Brasil
    Líder de Soluções Técnicas Administração de servidores Linux com MYSQL em clientesGerenciamento de uma equipe com 7 integrantes e 170 shoppings e rodovias.Desenvolvimento de scripts Shell / Python para o ambiente Linux e monitoração;Aplicação de metodologia de trabalho, no que se refere a qualidade de entrega de serviços;Definição de metodologia de atendimento a TI e Dashboards.
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  • Conectcar
    Infrastructure Engineer Coordinator
    Conectcar Feb 2015 - Aug 2015
    Barueri
    Linux server administration with MySQL customersManagement of a team of 7 members and 170 malls and highways.Preparation and development of scripts for Linuxs enviroment and monitoring;Application of working methodology, regarding the quality of delivery service;Definition of IT Dashboards methodology.
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  • Constat Serviços Em Informática - Brazil
    Linux System Administrator
    Constat Serviços Em Informática - Brazil Aug 2013 - Feb 2015
    Supportcomm And Conectcar
    Linux server administration with MySQL customersPreparation and development of scripts for Linuxs enviroment and monitoring;Application of working methodology, regarding the quality of delivery service;Definition of IT Dashboards methodology.
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  • Aliada
    Linux System Administrator
    Aliada Mar 2013 - Jun 2013
    São Paulo E Região, Brasil
    Linux Server Management with Oracle systems;Oracle Exalogic administration;Definition of the service design methodology.
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  • Lan Designers
    Project Manager
    Lan Designers Oct 2010 - Dec 2012
    São Paulo E Região, Brasil
    Management of activities and projects for customers;Team coordination Level 3;Remote support management and monitoring Clients using ZABBIX solution;Dashboard definition and management reporting to senior management.Focal point for the development and definition of the scope of services for technical proposals.Modeling services such as selling solution for customers.
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  • Tivit
    Service Delivery Management
    Tivit Jun 2007 - Oct 2010
    São Paulo E Região, Brasil
    Client management using ITIL concept.Management reports to senior management and defining metrics.Setting the Dashboard areas Services Executives and Projects.Focal point for compliance with the quality area (responsible for description of processes, focusing on results and continuous improvement).Service management for customers Votorantim Celulose e Papel, TECNISA and OESP.
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  • Lan Designers
    Project Coordinator
    Lan Designers Jun 2001 - Jun 2007
    São Paulo E Região, Brasil
    Coordination of Linux projects for external customers;Implementing Linux solutions (VPN Proxy, Firewall, Email, File, DNS, Webmail, Application Server, CACIC, among others);Windows network administration (2000, NT), Linux (Debian, RedHat) and Metaframe;Management of customers and analysts.
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  • Rc Infor Network
    Self-Employed
    Rc Infor Network Feb 2001 - Jun 2001
    São Paulo E Região, Brasil
    Implementation of networks with Linux servers and clients, aiming the security policy of users and access to the files;
  • Toledo Do Brasil
    Full Electronic Technical
    Toledo Do Brasil Feb 1993 - Aug 2000
    São Paulo E Região, Brasil
    Suporte a rede Windows NT e Linux com clientes Windows 95
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André Pinheiro Ribas Education Details

Frequently Asked Questions about André Pinheiro Ribas

What company does André Pinheiro Ribas work for?

André Pinheiro Ribas works for Avanade

What is André Pinheiro Ribas's role at the current company?

André Pinheiro Ribas's current role is Technical Consultant, Observability.

What schools did André Pinheiro Ribas attend?

André Pinheiro Ribas attended Universidade São Judas Tadeu.

Who are André Pinheiro Ribas's colleagues?

André Pinheiro Ribas's colleagues are Kashif Mohammad, Manoj Pavuluri, Simarpreet Kaur, Piotr Romanowski, Lucio Vasquez, Matheus Miranda, Mehdi Chouaf.

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