• Conducted comprehensive software testing for the company's mobile app and website, identifying and documenting issues and defects.• Fixed software issues and bugs and ensuring the continuous improvement of the product.• Developed and executed test cases and test plans for different displays used in E-bikes to ensure product quality.• Performed regression testing on software updates to verify that previously identified issues had been resolved.•… Show more • Conducted comprehensive software testing for the company's mobile app and website, identifying and documenting issues and defects.• Fixed software issues and bugs and ensuring the continuous improvement of the product.• Developed and executed test cases and test plans for different displays used in E-bikes to ensure product quality.• Performed regression testing on software updates to verify that previously identified issues had been resolved.• Wrote, updated, and improved the product manuals, providing clear and comprehensive documentation for users.• Organized and managed tasks, projects, and issues.• Offered technical support to customers via email, resolving inquiries, troubleshooting issues, and ensuring customer satisfaction.• Trained and onboarded new employees, introducing them to company processes and tasks.• Conducted data extraction from various websites using Python scripts, collected relevant data, and performed data analytics to generate reports for decision-making.• Assisted the company owner with daily tasks, including administrative work, scheduling, and coordination.• Participated in cross-functional meetings to discuss project status, issues, and resolutions. Show less

• Led and supervised a team of employees, providing guidance, training, and performance evaluations.• Drafted and published event rules and managed all participants, ensuring smooth and organized events.• Collaborated with the video production team, assisting in capturing and editing replays for events.• Scheduled events and managed stakeholders, including sponsors, attendees, and special guests, to ensure successful and on-time execution.•… Show more • Led and supervised a team of employees, providing guidance, training, and performance evaluations.• Drafted and published event rules and managed all participants, ensuring smooth and organized events.• Collaborated with the video production team, assisting in capturing and editing replays for events.• Scheduled events and managed stakeholders, including sponsors, attendees, and special guests, to ensure successful and on-time execution.• Provided technical and software support for all computers in the company, ensuring they were in optimal working condition.• Provided Software testing and creating test steps for the companywebsites and different applications made for video productions.• Led the influencer team at Nexus Media, coordinating influencer collaborations and partnerships and extracting data from their social media accounts.• Responsible for posting on all social media platforms and extracting data for sponsors to measure the impact of social media campaigns.• Edited photos and videos for the company, ensuring high-quality and engaging content for promotional purposes. Show less

• Conducted data analysis to extract valuable insights from large datasets, helping the company make informed decisions• Produced detailed reports, charts, and visualizations using Excel to communicate findings to stakeholders• Monitored website traffic, user engagement, and user feedback to make data-driven decisions for continuous improvement• Created and organized online gaming rooms for players, overseeing the setup and maintenance of gaming servers