As a Chief Business Development Officer I understand that in order to survive, businesses must be willing and able to forecast, adapt, and make changes. I am involved in strategic development of the organization, expansion of production, creation of an affiliate network and opening of new branches.I'm also in charge of:- Developing business and marketing plans to achieve revenue goals;- Business proposals preparation, supervision of marketing & communications activities such as PR, digital outreach and oversight of performance of all business development department functions;- Developing creative strategies to retain the clients including interviewing them to get their feedback and incorporate it into the growth plan;- Participating in industry forums, client discussions, and conferences as a representative of the organization;- Analyzing the current and past budgets, expenses, sales, revenues and product deficiencies in order to provide recommendations for business growth and problem resolution.

As a Commercial Director I oversee all commercial activities of an organization ensuring it maximizes all opportunities for profit generation.I plan, develop and implement commercial strategies based on business objectives mainly focusing on supporting and accelerating growth.I'm also in charge of:- Developing and implementing commercial strategies according to company goals and objectives aiming to accelerate growth- Conducting market research and analysis to create detailed business plans based on commercial opportunities (expansion, business development etc.)- Understanding the requirements of existing customers to ensure their needs are being met- Collaborating with and coordinating diverse teams (marketing, sales, customer service etc.)- Assisting in setting financial targets, budget development and monitoring.

- Financial analysis and credit risks assessment;- Risk analysis of PI credit portfolio, loan portfolio monitoring and restructuring;- Credit committees member.Achievements:- Implemented process of conversion of credits;- Implemented optimization of keeping information.

- Introductory consultations concerning banking products and services;- Providing information for Bank Card operations, as well as other areas that may include transaction support activities, ATM operations, wire transfers, or other customers support through multiple channels; - Reviewing, identifying, and verifying suspicious transactions with clients while effectively handling outbound and inbound calls to protect clients against fraud; - Providing information to customers concerning Internet Banking, credit advantage, overdraft protection, stop payments and any other services the bank offers;- Resolving complaints and answering customer questions regarding services and procedures;- Private Banking assistance for VIP clients;- Drawing potential customers of the PI, PB, Premium sector;- Assistance in preparing reports and correspondence as needed;- Performing other duties and responsibilities as required or assigned by supervisor.