Chief Commercial Officer (Cco)
Current• Managed marketing, analytics, and sales departments• Developed commercial strategy and sales plans• Took responsibility for the sales plan fulfillment, stable cash flow, and P&L branches• CRM: control of activities and outgoing calls, leads fixing and conversion into orders, “abandoned” customers retrieval, plan-fact of potential customers work out• Developed online sales and fulfilled the lead generation plan by channel, CTR, CPL, CPO• Improved the efficiency of the sales department by restructuring it; changed the KPI system introducing categorization, sales algorithms and scripts development and implementation; optimized reporting and results monitoring processes.• Optimized sales and marketing costs while maintaining sales growthResults:• Increased gross profit by 51% (2021 to 2018) and reached the largest sales in 7 years • Started up the online store avers.ua • Increased sales efficiency (sales and gross profit per employee, share of payroll in sales, and gross profit of branches)• Raised the operating and net profit of branches