Andriy Glova Email & Phone Number

Lviv Region, Ukraine

Staffing, interviewing, and building teams.Support delivery transformation by implementing LeSS Huge/ Spotify model.Identifying customer needs and overseeing service delivery within the business context.Leading the service delivery teams, managing conflict, and ensuring the team's processes and tasks are carried out efficiently.Remaining organized and meeting deadlines.Risk management and crisis management.Organizing L2 support process and related… Show more Staffing, interviewing, and building teams.Support delivery transformation by implementing LeSS Huge/ Spotify model.Identifying customer needs and overseeing service delivery within the business context.Leading the service delivery teams, managing conflict, and ensuring the team's processes and tasks are carried out efficiently.Remaining organized and meeting deadlines.Risk management and crisis management.Organizing L2 support process and related communications.Teams performance analysis, detecting issues and bottlenecks, implementing corrections.Mentoring, performing performance evaluation for teammates, defining a personal development plan.Budgeting, PnL.Participating in pre-sales. Show less

Define QA processes and test strategy;Track platform quality assurance metrics;Review new approaches, techniques, and tools;Train teams to reduce quality problems and increase understanding of quality goalsInspect and evaluate procedures and processes to ensure a certain quality level Сonduct Performance Evaluation and Personal Development Plan for QAsFoster quality culture among colleagues;

Lviv Region, Ukraine

- Building a QA team from scratch (interviewing, mentoring, motivating)- Defining QA processes and test plan- Prioritizing and assigning tasks- Test creation \ execution- Tracking progress , collecting metrics - Providing demo's and trainings

Raleigh-Durham, North Carolina Area

- Requirements analysis- Test plan and test cases design/execution- Integration testing with many third-party vendors- Web Service Testing (REST/SOAP)- Selenium automation- Writing SQL unit tests (MS Visual Studio\ MS SQL)- Writing guidelines and support materials - Showing Demo - Training newcomers

Ukraine

- Management of the team consists of 5 persons- Scheduling, prioritizing tasks and tasks distribution- Encouraging team work, cooperation and healthy team spirit- Supporting of growing team members: support according to career plans, trainings, performance appraisals- Experience in conducting interviews for QA engineers- Communication with dev team and QA manager located in US (emails, chats, regular meetings)

Ukraine

Performing a full cycle of testing activities for the new features and entire system, which included but not limited to:- Requirements analysis and acceptance testing.- Test plan and test cases design/execution.- Load/performance testing, system/integrating testing, UI (Web and CLI) and functional testing, white-box testing.- Bugs hunting/verification, trainings for QA/support engineers/end-users.- Troubleshooting and resolving most complicated issues escalated from customer

Lviv

Integration of broadcast system for TV: MediaStream

Lviv

Integration of broadcast system for TV and Radio automation: PlayBOX, MediaStream,SoundEmpire