I have extensive experience in developing React.js and TypeScript applications from the ground up to release, with a focus on live video streaming and archive footage integration using the Luxriot EVO Global Video Management System (VMS) through HTTP API. These applications were designed to work seamlessly across desktop, Android, and iOS browsers, leveraging technologies such as React, TypeScript, Vite, Tailwind CSS, MediaSource, and Managed MediaSource (for iOS).I also configured Nginx as an HTTP/2 reverse proxy to handle more than four simultaneous video streams from the VMS, ensuring optimal performance. Collaboration has been key in my role, working closely with VMS backend developers and third-party teams integrating their video analytics solutions with Luxriot EVO via the External Service HTTP API, providing them with consulting and advanced technical support.Additionally, I contributed to the testing and documentation of the Generic Access Control API, assisted in the localization of Luxriot EVO software for international markets, and extensively tested and debugged HTTP APIs using tools such as Postman, Curl, and Wireshark. I actively suggested improvements and new features to the product management and development teams, helping to shape the future of the software.Beyond development, I worked directly with customers, providing advanced support and consulting to resolve business challenges through advanced software features and tailored workarounds.

Experienced senior technical support engineer with a deep expertise in Luxriot EVO software and a track record of resolving complex issues for corporate customers. Skilled in software configuration, server hardware failure investigations, and providing non-standard solutions for unique software usage scenarios. Proficient in working with Luxriot EVO Software HTTP API, identifying its caveats, and leveraging JavaScript and Node.js to test the API and resolve customer-specific Luxriot EVO usage scenarios. Actively collaborated with developers to test the Luxriot EVO Software, utilizing advanced investigation techniques with tools like Wireshark to identify and resolve bugs. Effective communicator with a proven track record of engaging with customers and business partners from diverse cultural backgrounds worldwide.Key Responsibilities:- Addressed technical queries, provided assistance, and resolved issues for customers globally.- Tested Luxriot EVO Software HTTP API using JavaScript and Node.js, ensuring reliability and compatibility.- Resolved complex issues related to software functionality, configuration, and server hardware failures.- Provided innovative solutions for unique software usage scenarios, improving operational efficiency.- Collaborated with the development team, identifying and resolving bugs using advanced investigation techniques.Achievements:- Fostered collaboration and exceptional customer satisfaction with effective global communication.- Ensured minimal downtime and high customer satisfaction by resolving critical technical issues.- Utilized JavaScript and Node.js to test the Luxriot EVO Software HTTP API, providing optimal solutions.- Enhanced Luxriot EVO software functionality with custom Node.js/Electron.js-based external service.- Contributed to stability and reliability by identifying and resolving complex software bugs.

- Effectively resolved technical queries and provided remote assistance to customers worldwide, utilizing tools such as TeamViewer, AnyDesk, RDP, and others.- Demonstrated expertise in troubleshooting and resolving issues related to software functionality, configuration, and server hardware failures, ensuring minimal downtime for customers.- Collaborated with cross-functional teams to identify and analyze complex technical problems, providing prompt and accurate resolutions.- Utilized the OTRS ticketing system to manage customer requests, tracking and prioritizing issues to ensure timely and satisfactory resolutions.- Engaged in proactive communication with customers and business partners, employing various communication methods including email, telephone, and other channels.

Indie Game Development startup. I am developing Windows, Android, and Linux video games using GameMaker Studio (via GML code programming).

Dynamic professional with a diverse skill set in web development, international marketing, and sales, contributing to the success of Royal Buckingham Ltd., a wholesale trading company the successor of Arthur Price International Ltd., specializing in upper-middle price to luxury tableware, cutlery, and crystal.Key Responsibilities:- Created the company's unique style and logo.- Developed and maintained the company website.- Created compelling media materials such as brochures, catalogs, and product designs.- Calculated product price lists and efficiently communicated them to customers.- Fostered strong relationships with product manufacturers and suppliers.- Provided comprehensive information about products and prices to international customers.- Implemented marketing strategies to identify and acquire new customers.- Managed the end-to-end order processing.- Actively participated in international exhibitions and trade fairs. - Organized meetings with current and potential new customers.

Dynamic professional with a diverse skill set in web development, international marketing, and sales, contributing to the success of Arthur Price International Ltd., a wholesale trading company specializing in upper-middle price to luxury tableware, cutlery, and crystal.Key Responsibilities:- Developed and maintained the company website.- Created compelling media materials such as brochures, catalogs, and product designs.- Calculated product price lists and efficiently communicated them to customers.- Fostered strong relationships with product manufacturers and suppliers.- Provided comprehensive information about products and prices to international customers.- Implemented marketing strategies to identify and acquire new customers.- Managed the end-to-end order processing.- Actively participated in international exhibitions and trade fairs. - Organized meetings with current and potential new customers.

Technical support for the office, marketing, website development, graphical design, banners, internet radio development, and support. FM radio studio support.

- Developed websites using PHP, MySQL, HTML, CSS, and JS technologies.- Built and enhanced the company's primary product, an electronic document management system written in PHP.- Conducted thorough testing and debugging to ensure optimal performance.- Created and maintained technical documentation for future reference.- Travelled on business trips to physically deploy the company's electronic document management system on partners servers in various countries.