Self Employed
Current
Self-Employed
Mar 2021 - Present
AeroLeads people directory · profile
Andro Stephan Serrano Email & Phone Number
Self Employed
at
Self-employed
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 100%
Current company
Self-employed
Role
Self Employed
Location
Philippines, Philippines, Philippines
Who is Andro Stephan Serrano? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Andro Stephan Serrano is listed as Self Employed at Self-employed, based in Philippines, Philippines, Philippines. AeroLeads shows a matched LinkedIn profile for Andro Stephan Serrano.
Andro Stephan Serrano previously worked as Support Team Lead at Cnm Bpo Solutions and Team Manager at Conectys. Andro Stephan Serrano holds Bs In Hotel And Restaurant Management, Hoter And Restaurant Management from University Of The Immacuate Concepcion.
Profile bio
About Andro Stephan Serrano
I am a hard working person, I also have an attitude of not leaving my desk or work station not unless my work is done for the day. I am optimistic and I like to work as a team rather than individually because for me working as a team would be more productive and I always tell myself that I am a work in progress because I always try to learn something new.I have 12 years of experience with the said field (BPO), most of my experience is with sales and billing support, I also have a tech support background, outbound sales and appointment setting and more. I also have an experience with Management and other support position such as SME, Tier 2 and being a Team Leader/Manager for 5 years. My philosophy in life is,One of my philosophy in life is "Go out there and take risks! Because we only live once and there is a difference between just being alive and living; The only way to start living is if you step outside your comfort zone so that you can finally see yourself in a different light. Because through EXPERIENCE we LEARN and by learning we gain KNOWLEDGE and with that knowledge, we then turn it to WISDOM."
Listed skills include Customer Service, Team Leadership, Technical Support, Billing Solutions, and 5 others.
Current workplace
Andro Stephan Serrano's current company
Company context helps verify the profile and gives searchers a useful next step.
Self-Employed
10 roles
Andro Stephan Serrano work experience
A career timeline built from the work history available for this profile.
Support Team Lead
Manage and responsible for day to day activities and guidance to all team members. Setting clear andattainable targets and implements guidelines and assist any issues of the employee.
Feb 2016 - Apr 2021
Team Manager
Manage and responsible for day to day activities and guidance to all team members. Setting clear andattainable targets and implements guidelines and assist any issues of the employee.
Oct 2020 - Mar 2021
Escalations
To provide extra support to tier 1 agents and handle complicated issues such as a problem with the order, no driver is assigned to the order and needs to find a designated driver to be dispatched,customer did not receive the order and a lot more, that tier 1 agent escalates. And making sure that theescalated issue will be solved in a way that is timely and.
Mar 2016 - Oct 2020
Customer Service Representative
We cater customer inquiry with regards to the products that we offer in the website which is the SmartBuyGlasses.We also handled customer complaint such as customer wants to deactivated their account with us or due to bad experience.We also help then decide of what type of glasses should they be buying ex: if they have prescription then we would recommend.
Jan 2015 - Jan 2016
Subject Matter Expert
Definitive sources of knowledge who contribute their expertise to enhance organizational efficiency.They evaluate organizational needs, determine suitable technical solutions, and ensure that definedrequirements are met.
Feb 2014 - Jan 2015
At&T Sales And Billing Representative
Ibex Global
* Receiving and sorting incoming payments with attention to credibility.* Managing the status of accounts and balances and identifying inconsistencies.* Issuing bills, receipts and invoices.* Selling new services* Upselling products
Jan 2014 - Feb 2014
At&T Technical Support Specialist
Vxi Global Solutions
My job is to ensure that all the customers technical problems would be solved. Any problem that has to do with their phone,TV and internet since those are the services that we offer.
Jan 2013 - Jan 2014
At&T Sales And Billing Representative
Sutherland Global Services
We are catering any billing concerns or inquiry from our customers.We handle billing explanation, disputes and any other problem with their bill.We also sell them our new products after solving their issue with the bill.
Jan 2012 - Jan 2013
Hr Recruitment Consultant
Sutherland Global Services
I am more focus on recruitment, doing initial interviews, letting applicant take the typing test and the written exams and I also am responsible for delivering the bad news if such applicant is not successful in his/her application.We also handle daily,weekly and monthly reports. We also do a Job caravan to such places that are far from the office to help.
Jan 2011 - Jan 2012
1 education record
Andro Stephan Serrano education
-
University Of The Immacuate Concepcion
FAQ
Frequently asked questions about Andro Stephan Serrano
Quick answers generated from the profile data available on this page.
What company does Andro Stephan Serrano work for?
Andro Stephan Serrano works for Self-employed.
What is Andro Stephan Serrano's role at Self-employed?
Andro Stephan Serrano is listed as Self Employed at Self-employed.
Where is Andro Stephan Serrano based?
Andro Stephan Serrano is based in Philippines, Philippines, Philippines while working with Self-employed.
What companies has Andro Stephan Serrano worked for?
Andro Stephan Serrano has worked for Self-Employed, Cnm Bpo Solutions, Conectys, Doordash, and Ibex Global.
How can I contact Andro Stephan Serrano?
You can use AeroLeads to view verified contact signals for Andro Stephan Serrano at Self-employed, including work email, phone, and LinkedIn data when available.
What schools did Andro Stephan Serrano attend?
Andro Stephan Serrano holds Bs In Hotel And Restaurant Management, Hoter And Restaurant Management from University Of The Immacuate Concepcion.
What skills is Andro Stephan Serrano known for?
Andro Stephan Serrano is listed with skills including Customer Service, Team Leadership, Technical Support, Billing Solutions, Management, Marketing Strategy, Public Speaking, and Social Media.
Find 750M verified contacts
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trial