- "customer space" and "community space" digital products business director- accountable for 3 million euros digital budget - manage a digital team of 20 persons including 2 business owners, 3 product owners, 1 UX, 1 UI, tech leads and developers- lead the user centric transformation of the "customer space/ account" product increasing self care functionalities and user profile data centricity- lead the "customer space" product transformation so that employees use it to perform… Show more - "customer space" and "community space" digital products business director- accountable for 3 million euros digital budget - manage a digital team of 20 persons including 2 business owners, 3 product owners, 1 UX, 1 UI, tech leads and developers- lead the user centric transformation of the "customer space/ account" product increasing self care functionalities and user profile data centricity- lead the "customer space" product transformation so that employees use it to perform customer care actions and have an employee profile on the web- lead group adeo RFP on the "community space" product and achieved partnership with Toky Woky solutions- transformed the website forum into a customer social network - designed the Network effect strategy on the website to impact sales using network ressources from the "community space" productKey achievements:- Toky Woky partnership: in one year France, Italy, Spain business alignment, RFP and group contract, deployment of the solution in France and Italy at the same time- "customer space" for employees: 6 months to design and develop the solution with lean start-up methodology, 136 stores trained and deployed Show less

Managed an international team of 3 business owners abroad, 3 project manager on site, 1 UX, 1 UILead the international business units convergence/ alignment to design a DIY knowledge/ know-how digital platform to increase conversion rate, average purchase basket amount, re-generate customer base, and attract/ retain DIY customers.Fast designed MVP digital platform to test business impact:- Fabrika platform on Leroy Merlin Russia environment- Make-it platform on Leroy… Show more Managed an international team of 3 business owners abroad, 3 project manager on site, 1 UX, 1 UILead the international business units convergence/ alignment to design a DIY knowledge/ know-how digital platform to increase conversion rate, average purchase basket amount, re-generate customer base, and attract/ retain DIY customers.Fast designed MVP digital platform to test business impact:- Fabrika platform on Leroy Merlin Russia environment- Make-it platform on Leroy Melrin France environmentApplied C2C, B2B2C and Business Platform strategy to engage the realization of this digital platform and find a profitable business model.Applied AAARRR model to identify network attraction activation and retention functionalitiesIdentified existing networks to fast launch the platform and benefit from network effects:-Negotiation and entry into partnership with IFIXIT platform-Launched the Leroy Merlin France/ Ifixit Partnership in France.-Launched the UPIK interior design network partnership with Leroy Merlin Portugal. Show less

On Leroy Merlin Campus website (DIY brand tutorials), I executed the strategy to increase the user value proposition of the platform:- proof of concept: DIY content creation with business partners: Spareka partnership- proof of concept: DIY content creation with DIY networks / UGC: Ifixit partnership- launch of the "at home coaching service" executed by professionals: MonCoachBrico partnership- proof of concept of the "at home coaching service" executed by particulars: Kemedo… Show more On Leroy Merlin Campus website (DIY brand tutorials), I executed the strategy to increase the user value proposition of the platform:- proof of concept: DIY content creation with business partners: Spareka partnership- proof of concept: DIY content creation with DIY networks / UGC: Ifixit partnership- launch of the "at home coaching service" executed by professionals: MonCoachBrico partnership- proof of concept of the "at home coaching service" executed by particulars: Kemedo platform Show less

On Leroy Merlin Brasil website, design and deployment of the open innovation/ community digital platformRFP to select platform digital solution and partnership with CrowdicityEcosystem animation to adopt the platform: start ups, universities, customersPOC and deployment of the open innovation process within the companyPrototype and test of the first most popular innovation idea on the platform in partnership with UPIK

Short listed to join the program:- international strategy training - agility and project management- platform business models

Member of the store executive committeeManagement of 8 sales specialists and two supervisors (schedules, workload, training, appraisals...)Accountable for the Kitchen, Wardrobes and Bathrooms operating account and performance

Leroy Merlin Meaux is the flagship store of the company in 2016, it features a new merchant concept based on sensory marketing and enhanced user experienceMember of the project executive commiteeAccountable for the Kitchen, Wardrobes and Bathrooms sectionsDesign of the plans of the sections Recruitment and training of the sales teamSupervision of the works to completion

Short listed into an experimental start-up skills development program.Design and deployment of a digital platform to collect and re-use pictures of customers kitchens.

Stock quality, level control - supply of the sectionsSales performance management (+15% sales increase)Sales assistant coordination Customer service, relationship (B2C and B2B)Kitchen and wardrobes sections revamping management ( +30% sales increase)

Innovation coordinator: development, test and launch of I-music, the first ever connected car (30% of sales mix by end 2010)Product development on Clio and Twingo to suit the UK market; range, pricingLaunch of Renault Wind Roadster.