Andru Fratarcangeli Email & Phone Number

Newport News, VA, US

Remote

Ensure delivery of multiple cross-functional projects that support revenue development strategies, sales acceleration, technology adoption, and drive business plans and operations. Identifying key revenue development opportunities and formulating ideas to maximize current and future business prospects/needs while mitigating challenges or issues. Work.

Virginia Beach, Virginia

• My role as the lead for this new initiative was to manage direct reports, develop metrics into Key Performance Indicators. This was from the ground up including creation of collection methods and reporting with Power.
• Market Analysis: Assess current customer base and potential new markets.
• Customer/Citizen Surveys: Write and distribute reliable and valid customer and general citizen surveys to evaluate the performance of programs and customer service initiatives.
• Customer Service Metrics: Develop a set of customer service metrics to determine the effectiveness of the various sales and customer service activities.
• Trend Analysis: Forecasting and multi-source reporting to identify potential products and service impacts.
• Pricing Analysis: Analyze internal and competitor pricing strategies and make recommendations to the respective business managers regarding opportunities to maximize value.

Miami, Florida

• Founded a network of organizations Gametrep.com, MakeGamesMiami, GACUCon Events
• These organizations were formed as community organizations to help drive the growth of the local game industry ecosystem in South Florida.
• My role is as a founder and primary organizer for GACUCon events (GACUBash Miami and GACUCon Cruise), Make Games Miami, co-founder of Unreal Florida and Miami community organizer for the Florida Game Developers.
• Completed hundreds of events completed including educational workshops, panels, event exhibition, convention planning, cruise planning.
• Assisted in several indie projects with their go to market strategy, marketing and investor preparations.To date we've worked with or built relationships with the following companies from event participation to event.

Miami/Fort Lauderdale Area

• As VP of Marketing and Production I organize workflows, achieve milestones, remove obstacles and share the teams amazing results with the world! Fortunate to work with some of the most talented people in the game.
• Relationship management with industry content creators and influencers including Nathie VR, Upload VR, Road to VR, Jewel VR and other non-VR specific game journalist and content creators.
• Business development including product demo activation, marketing opportunities including Intel, NVIDIA, AMD, Origin PC and Alienware.
• Successful competitive grant submissions for the Unreal Developer Grant and optimization support through Intel Developer Program submissions.
• Co-Establish Unreal Engine community and introductory course by Epic Game Unreal Engine Team in South Florida.
• Expansive Google Adword, Facebook, Reddit, Imgur marketing promotions.

Miami/Fort Lauderdale Area

• Systemax Description for the Merchandising Manager Position:Merchandising Managers are responsible for developing, executing and communicating strategic merchandise financial plans and strategies that support the.
• Advocating large-scale Veteran Employment Outreach training
• Inheriting and improving the video game product promotion portal and key distribution platform including the management through a customer service crisis resulting in a complete recovery of product and consumer trust.
• Year over year growth for categories assigned to me despite downward industry trends and company performance across all categories.
• Recover email marketing system failures through volunteer hours over the weekend during heavy promotional periods including Black Friday, Cyber Monday, etc.

Miami/Fort Lauderdale Area

• As a Management trainee work is spread across various functional departments within the Corporate Offices, and will be exposed to areas such as:
• Retail
• Customer Support and Care
• Business to Business Sales
• Vendor Relations
• Purchasing and allocation requirements

West Kendall

• Provided upbeat customer service in the face of understandably frustrated customers through times of stress when their computers are malfunctioning.
• Repair a range of computer hardware and software related issues under high tempo conditions in a high traffic store within the company.
• Emphasized customer service and assisted customers who would return and ask for me by name becoming my regulars, sometimes seeking my work outside of company rates our hours which I would decline as it was against.
• Cover short shifts as the only employee at the tech bench, this is considered a more difficult task from the heavy workload between customer service and repairs.

Miami, Florida

• FuzionMiami was a membership based event site with a business model similar to Groupon for combining group buying power prior to pre-purchase services and ensure the best prices, events and community for each.
• Business development (B2B) event contract negotiation with well known and highly visible restaurant, entertainment and recreational businesses across South Florida.
• Plan marketing campaigns which significantly increased site visibility and sales for the major events using a limited startup budget.
• Manage a team of commission based promotion staff for event sales.
• Lead large projects with contractors for services to develop the business. Such as the website, app, flyers, promotions, venue setup, contract negotiation for business affiliations.
• Attend city Business Association events to establish relationships to develop mutually beneficial business opportunities between our target businesses and our customer base.

(Perrine, Florida)

• Advise junior analysts and share my experience through instructional workshops at specified drills.
• Selected for an extended Annual training mission at Southern Command Counter Terror & Drug Unit.
• Ongoing development as an intelligence industry professional across unit specific tools and techniques.
• Other duties as required of service members including sensitive intelligence training and operations.

Korea, Germany, Iraq

• Due to security requirements the below is an excerpt of our basic duties from GoArmy.com
• Prepare all-source intelligence products to support the commander
• Assess the significance and reliability of incoming information with current intelligence
• Establish and maintain systematic, cross-reference intelligence records and files
• Preparing maps, charts and intelligence reports using military symbology
• Intermediate use of several computer systems including Analyst Notebook, ESRI ARCGIS, SQL and other proprietary military intelligence platformsRoles include:- Salah ad Din Provincial Analyst, Iraq- G2 Divison Analyst.

Master’S Degree, Masters Of Science In Information Systems

Activities and Societies: - Systems Analysis & Design - Database Management - Business Intelligence Applications - E-Commerce & Internet.

Bachelor Of Science In Business, Concentration In Marketing

Intelligence Operations Studies Associate Of Applied Science Degree, Military Intelligence, General

Credits earned while attending Ft. Huachuca for the US Army Intelligence Analyst Advanced Individual Training program.

Comptia A+ (It Technician) Certification, Computer Installation And Repair Technology/Technician

Comptia N+ (Networking Technician) Certification, Network And System Administration/Administrator