Andry Ferdinan Email & Phone Number

Jakarta, Indonesia

Jakarta Raya, Indonesia

• Manage day-to-day operations of the game store, including inventory management, sales tracking, and customer service to ensure smooth business workflows.
• Oversee product selection and sourcing, focusing on the latest gaming consoles, accessories, and trending games to meet customer demands and boost sales.
• Develop and implement business strategies to increase revenue, enhance customer satisfaction, and maintain competitive positioning in the gaming market.
• Build and maintain vendor relationships to secure high-quality products, negotiate pricing, and ensure timely stock availability.
• Drive marketing and promotional campaigns, leveraging digital platforms and in-store activities to attract customers and grow brand awareness.

Gambir, Jakarta Raya, Indonesia

• Successfully run and grow a PlayStation rental business, generating 382.4 million Rupiah in net sales annually.
• Optimize operational costs, keeping total operating expenses at 116.15 million Rupiah while maintaining a high level of customer satisfaction.
• Implemented a loyalty program that increased customer retention by 20% and boosted average rental duration by 15%.
• Supervise daily operations and interact with an average of 50+ customers per week to deliver high-quality service and maintain a customer satisfaction rate above 95%.
• Oversee booking and maintenance processes to minimize console downtime, targeting a 30% improvement in operational efficiency.