Andrzej Barański Email and Phone Number

• Analysis of IT problems and ongoing assistance to users within 1st line of support• Monitoring of the ongoing activities of business processes implemented in the systems.• Preparation of necessary reports, monitoring and improvement of processes• Registration and classification of incoming customer notifications in the service system• Participation in the implementation of service requests for HICRON customers based on the catalog of solutions • Working in accordance with… Show more • Analysis of IT problems and ongoing assistance to users within 1st line of support• Monitoring of the ongoing activities of business processes implemented in the systems.• Preparation of necessary reports, monitoring and improvement of processes• Registration and classification of incoming customer notifications in the service system• Participation in the implementation of service requests for HICRON customers based on the catalog of solutions • Working in accordance with good ITIL practices Show less

• Analysis of IT problems and ongoing assistance to users within 1st line of support• Monitoring of the ongoing activities of business processes implemented in the systems.• Preparation of necessary reports, monitoring and improvement of processes• Registration and classification of incoming customer notifications in the service system• Participation in the implementation of service requests for HICRON customers based on the catalog of solutions • Working in accordance with… Show more • Analysis of IT problems and ongoing assistance to users within 1st line of support• Monitoring of the ongoing activities of business processes implemented in the systems.• Preparation of necessary reports, monitoring and improvement of processes• Registration and classification of incoming customer notifications in the service system• Participation in the implementation of service requests for HICRON customers based on the catalog of solutions • Working in accordance with good ITIL practices Show less

• Planning of service trips based on the availability of materials. • Cooperation with the procurement department and suppliers in order to meet the deadlines of scheduled service trips. • Analyzing and reporting current problems encountered during service visits. • Controlling the costs of service trips. • Managing the entire External Service department

• Cooperation with one of the largest renovation and construction companies in Europe - BILFINGER. • Planning and management of work and transport for a group of 300 people. • Contact with an international client. • Analysis and reporting of current affairs - control of transport costs and housing costs, possible ordering of new means of transport and housing. • Managing the entire planning department.

• Production planning taking into account the optimal use of raw materials and the production capacity of machines.• Preparation of production schedules, contact with international customers.• Analysis of orders and production orders, ensuring full implementation of customer orders• Reporting risks related to current production, creating logistic reports, monitoring production inventories• Close cooperation with the Department of Purchasing and Logistics• Inventory control… Show more • Production planning taking into account the optimal use of raw materials and the production capacity of machines.• Preparation of production schedules, contact with international customers.• Analysis of orders and production orders, ensuring full implementation of customer orders• Reporting risks related to current production, creating logistic reports, monitoring production inventories• Close cooperation with the Department of Purchasing and Logistics• Inventory control, cooperation in carrying out inventory• Knowledge of ERP and SAP systems Show less

• Production planning taking into account the optimal use of raw materials and the production capacity of machines.• Preparation of production schedules, contact with international customers.• Analysis of orders and production orders, ensuring full implementation of customer orders• Reporting risks related to current production, creating logistic reports, monitoring production inventories• Close cooperation with the Department of Purchasing and Logistics• Inventory control… Show more • Production planning taking into account the optimal use of raw materials and the production capacity of machines.• Preparation of production schedules, contact with international customers.• Analysis of orders and production orders, ensuring full implementation of customer orders• Reporting risks related to current production, creating logistic reports, monitoring production inventories• Close cooperation with the Department of Purchasing and Logistics• Inventory control, cooperation in carrying out inventory• Knowledge of ERP and SAP systems Show less