Managing operations of the Company | Co-creation and implementation of the company's strategy | Preparation and participation in making investment decisions | Coordination of the work activities of all departments in the organization | Promoting and representing the company as a leader | Establish new relation with business partners | Responsible for business growth in IT outsourcing and recruitment | Creating sales and development strategy and its executing | Driving productivity and efficiency.

Co-creation and implementation of the company's strategy. Preparation and participation in making investment decisions and the direction of development of new products and services aimed at the company's development. Operational management and coordination of the work activities of all departments in the organization. Creation and implementation of management and operational processes of the company, supervision over the support and work of other departments. Supporting the processes of cooperation with customers, suppliers and partners. Responsibility for the profit and loss account and financial liquidity of the enterprise. Representing the company outside: signing contracts and other formal documents, participation in meetings and negotiations with key business partners of the company.

Responsibility for sales activities (Poland, EU) on insurance, pharma and construction sector. Sales of IT services including: body leasing and fixed price projects, system and application maintenance services and product development. Supporting organization by long-lasting relationships with strategic Clients preparing offers and bids tendering of IT projects within the European Union and local market, negotiating frame agreements and creating project teams.

Member of the Management Board team, co-responsible for managing the Gfi Est company (software house 300+ FTE) in Poland with the function of a Proxy. Head of Insurance Sector responsible for sales & delivery with P&L responsibility (70 FTE +). Continue work for new company owner...

Member of the Management Board team, co-responsible for managing the IMPAQ company (software house 250+ FTE) in Poland with the function of a Proxy. Head of Insurance Sector (second largest 70 FTE + external contractors) responsible for creating the department's long-term policy, development strategy, P&L and managing the sales team, but also the delivery team providing services for the sector.Creating and consistently implementing a commercial strategy, acquiring new customers, advising them, negotiating contracts, building business relationships, evaluating and developing new sales opportunities for products and services. Designing and achieving the company's sales goals, creating a budget and its implementation, concluding commercial contracts, reporting in accordance with the standards adopted to the company's management, coordinating cooperation with other departments. Cooperation with service providers, subcontractors and partners.Effective management of a subordinate team of employees and development of dedicated consulting and technological production teams in cooperation with competence leaders.

Responsible for running a comprehensive part of 240 people-strong Polish branch of international IT services company headquartered in Zurich with other branches in the USA, UK, Germany, Luxemburg and Switzerland.Head of Service Management Department with P&L responsibly for selling, delivering, setting unit development strategy (Service Design, Service Transition and Service Operation) and team competence development. Servicing global clients and bringing, year by year, sustainable and positive results. Built the strong team (~70 technical experts) and has introduced a viable business model towards customers for sectors: Telco, Utilities & Financial Services.Creating sales & marketing strategy for software house Managed Service Department. Responsible for new offering definition and execution. Business development base on own presales and cooperation with vendors and partners.

Direct cooperation with directors responsible for the development of business departments and leaders of technical teams. Co-responsible for creating the strategy of the Managed Services Department and supporting sales activities in selected market sectors (FMCG, Telco, Financial Sector). Creating new technological offerings in the IMPAQ portfolio and providing custom managed service solutions for clients of other IMPAQ branches (Great Britain, USA, Switzerland, Germany).Responsible for acquiring new maintenance contracts or taking over from other suppliers, gaining the knowledge necessary to ensure the continuity of support services, preparation of resources and transfer of responsibility to operational teams in accordance with the ITIL (Servcie Design, Service Transition) methodology. Quality control of the services provided (Service Level Management) in cooperation with the company's clients and ensuring annual cost optimization, efficiency and compliance with the expected service parameters (specified in the SLA, OLA).

IT EUROPE DEPARTMENT, COMMERCIAL SOLUTIONSProvision of support services for marketing and sales solutions implemented, operating in a highly diverse environment in terms of culture, geography, economy and technology. Coordination of basic support functions in the area of incident and problem management, co-operating with seventeen European markets and regional support organizations, (central HelpDesk European EndUser Support and local Front Office IT to ensure that solutions delivered to end users are compatible with Service Level Agreement). Cooperation with the Sales Application Support Manager in order to improve the existing support model and ensure delivery of a higher level of services on individual markets. Work on implementing processes, improvements and subordinating them to global standards and ensuring that they are implemented in accordance with the assumed model. Regular delivery of reports on KPIs and other milestones and ensuring that all required inspections are complete and compliant with quality standards. Responsibility for the overall maintenance and performance of datawarehouse: implementation of loading and extracting data, supporting and monitoring existing interfaces, controlling data integrality and database performance for 17 European markets, implementation of best practices in data management and system interfaces, cooperation with other IT teams on problem solving in the Staging Area.

Tunning aplications on production environment responsible for cash balance transformation for all clients based on data comes from core systems. Production databases migration to new environment and providing Oracle Assistance for Customer internal teams. ITIL processes implementation.

Team Leader (20+ IMPAQ developers), supporting about 95 applications (technology: Oracle, SAP, JAVA, .NET, UNIX), critical for the production enviroment in the areas of loading, dataquality issues, processing and data presentation for Procter&Gamble. Support model 24/7 in cooperation with team from Asia.

Working on some critical legacy applications and systems for P&G company responsible for sales data processing, warehousing, production planning and forecasting. The application written in COBOL2, PL/I, EASYTRIEVE, JCL on teh MVS platform with SPUFI, BMC, CICS, TSO, SDSF, CONTROL/M, AJF, COGNOS Power Play). Mainframe cleanup - purging of obsolete elements and applications being removed from the production Mainframe platform. New reports distribution channel setup. Support model 24/7 in diverse environment in terms of culture, geography, economy.

Design and production of the Terminus CRM system to manage the information flow in the small and middle-size companies (technology: Visual Basic, MS Access). Work in to roles: developer and product owner. Preparation of the product for sale and active support of the sales process. The product was sold for the first time during its first presentation. Design and creation of the Faktura 2000 system for billing (technology: MS Access).