Customer Service And Logistics Manager
Current- Management of Team responsible for order-to-billing and after sales process including complaint handling, logistics and daily transportation management for over 30 MM€ annual sales of the HU&SEE sub-region, several.
- Managing full-scale procurement processes of bandages, orthesises, dressings and other medical devices to Hungary (400+ codes)
- Leading a full warehouse transfer project including negotiations, IT prep and testing, interface building, ramp-up, go-live and hypercare period
- Managing the strict sales administration, prescription handling and reporting (to Authorities) processes with regards to medical devices, conduct audits and registrations to Authorities
- Perform full-scale demand planning activities for the sub-region, ensure proper supply planning and execution to reach service level KPIs and ensure business growth