André D. Email & Phone Number

• Logo Design• Brand Design• Website Banners• Landing Pages• Digital Ads• Social Ads• Newspaper Ads• Signage• Flyers• Emailers/E-blasts• Motion Graphics• Video Editing

- Print Design- Social Media Artwork- Advertisement Design- Digital Design- Motion GraphicsCompanies I’ve worked with;GraceKennedy Financial Group • Print DesignOur Place Bar and Jerk Centre• Social Media Design• Signage• Print DesignIntcomex Jamaica• Social Media Design • Motion Graphics • Print DesignConsumer Brands Jamaica• Print DesignBeauty Journal Spa Care• Print Design• Social Media DesignChildren First AgencySpotlight Initiative Gender Based Violence (GBV) Campaign • Social Media Design• Branding• Advertisement Design• Motion Graphics

Jamaica

• Experience as a Team Lead• 24/7 IT systems monitoring which includes ATMs, UPS, Apps, Network etc.• Providing 24/7 1st level technical support to company's core production systems.• Delegating tasks and setting deadlines for N.O.C team members as acting team leader.• Creating shift schedule for N.O.C team members.• Oversee day to day operations within the N.O.C as acting team leader.• Generating daily outage logs along with both weekly and monthly reports on various systems outages.• Overview reports produced with respective manager and department's head of I.T.• Notifying and updating the company on system issues/outages.• Close communication with Contact Center on client queries/issues.• Close communication with department's I.T. professionals and various Vendors who provide technical support/ troubleshooting to designated systems in case of a system outage or maintenance being done to infrastructure.

Kingston, Jamaica

•Performed specfic tasks in multiple projects & special Initiatives• Troubleshoot user issues also maintains security of workstation by virus scans and other security protocols. • Programming and Servicing of Point-of-Sale (POS) Terminals as well as customer relations.• Assisted with inventory of basic office peripherals and equipment deployment

Kingston, Jamaica

•Installation, configuration and ongoing usability of desktop computers, peripheral equipment and software within established standards and guidelines.•Hardware and software maintenance such as; cleaning, data recovery and upgrades.•Networking; patching of network cables.•Programming of point-of-sale terminals.•Assisted in the migration process of Team members of the various bank branches from the old a new banking platform. •Works with Help Desk as appropriate means to determine and resolve problems received from users.•Researches new workstation support technology.•Train and orientate team members on use of hardware and software such as; Internet access, email, security and back-up•Assisted in the relocation of users from one department to another.•Maintains security of workstation by implementing virus scans and other security protocols. •Inform users about security measures, explain potential threats, install software and implement security measures•Assisted in making mock up for one of the company's bank branches using design program; Adobe Photoshop

29 Lady Musgrave Road. Kingston 5.

•Conceptualize and designed Company Logo•Producing design artwork for Gleaner advertisement•Conceptualize and designed Company website UI •Designed invitation for Miss Jamaica's (Kaci Fennell) “Send-off” function•Sourcing and restoring operating systems for laptops

12 Braemar Avenue, Kingston 5.

•Troubleshooting and upgrading of computer hardware and software•Installing various software to prevent the computers from becoming problematic to the user

Belmont Dukes Branch

• Responsible for filing and copying documents• Sorting of incoming mail• Assisted with delivery of Policy Contracts• Assisted with Presentation for Financial Advisors Retreat• Responsible for maintaining supplies and restocking• Conceptualize and designed flyers for the branch