André Fuzer
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André Fuzer Email & Phone Number

Head of Customer Operations at AirHelp
Location: Figueira Da Foz, Coimbra, Portugal 8 work roles 2 schools
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✓ Verified Jul 2026 3 data sources Profile completeness 86%

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Current company
Role
Head of Customer Operations
Location
Figueira Da Foz, Coimbra, Portugal
Company size

Who is André Fuzer? Overview

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Quick answer

André Fuzer is listed as Head of Customer Operations at AirHelp, a with 382 employees, based in Figueira Da Foz, Coimbra, Portugal. AeroLeads shows a matched LinkedIn profile for André Fuzer.

André Fuzer previously worked as Supervisor at Airhelp and Junior Operations Specialist at Airhelp. André Fuzer holds Graduação, Law from Universidade Federal Do Rio Grande Do Sul.

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Email format at AirHelp

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AirHelp

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Profile bio

About André Fuzer

Manager driven to provide exceptional performance, customer experience and support to differentdepartments, such as operations, legal and human resources.

Current workplace

André Fuzer's current company

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AirHelp
Airhelp
Head of Customer Operations
berlin, berlin, germany
Website
Employees
382
AeroLeads page
8 roles

André Fuzer work experience

A career timeline built from the work history available for this profile.

Head Of Customer Operations

Current

Responsible for the operation and legal operation of the Brazilian market. Main responsibilities:Oversee and manage all operation in the country, such as budget, Payout, CS, HR; Performance:QA, KPI, OKR, CSAT; Coordinate local team and law firms; Prepare solutions alongside otherdepartments to reduce costs and develop the operation; Manage complaints from clients viaTrustPilot, Reclame Aqui and Google Review

Mar 2024 - Present

Supervisor

Responsible for the operation and legal operation of the Brazilian market. Main responsibilities: Oversee and manage operation and legal operation; Performance: QA, KPI, OKR, CSAT; Coordinate local team and law firms; Manage complaints from clients via Reclame Aqui and Google Review

Apr 2022 - Mar 2024

Junior Operations Specialist

Figueira Da Foz, Coimbra, Portugal

Use legal knowledge to advise and help air travellers. Support customers at every stage of the claim handling process. Work alongside other departments to ensure a seamless customer experience.

Oct 2021 - Apr 2022

German Instructor

German instructor at the Expert Migration Program, focused on immigration.Language teaching. Document analysis

Jun 2021 - Sep 2021

Legal Specialist

Canoas, Rio Grande Do Sul, Brasil

Assisted the Legal Director in crucial legal areas for company's restructuringduring pandemic.Labour Law: assistance to HR and occupational safety department. Processcontrol.Contractual Law: drafting, analysis and review of contracts. Contractual negotiation with the legal, purchasing and sales departments.

Jan 2021 - Apr 2021

Legal Intern

Porto Alegre E Região, Brasil

Attended court hearings, developing a deeper understanding of trial proceduresand advocacy strategies.Managed case files efficiently, ensuring easy accessibility for attorneys whenneeded.Labour and Immigration Law: preparation of procedural documents, monitoringof processes, procedural diligence.Assisted lawyers in meetings about critical processes.Reviewed legal information and proofed documentation.

Sep 2018 - Aug 2020

Proofreader

Porto Alegre, Rio Grande Do Sul, Brasil

Improved document accuracy by meticulously proofreading and editing varioustypes of content.Checked and corrected grammatical and spelling errors in diverse documents.Collaborated with writers and editors to improve overall content clarity and readability

Jan 2014 - Aug 2018
Team & coworkers

Colleagues at AirHelp

Other employees you can reach at getairhelp.com. View company contacts for 382 employees →

2 education records

André Fuzer education

FAQ

Frequently asked questions about André Fuzer

Quick answers generated from the profile data available on this page.

What company does André Fuzer work for?

André Fuzer works for AirHelp.

What is André Fuzer's role at AirHelp?

André Fuzer is listed as Head of Customer Operations at AirHelp.

Where is André Fuzer based?

André Fuzer is based in Figueira Da Foz, Coimbra, Portugal while working with AirHelp.

What companies has André Fuzer worked for?

André Fuzer has worked for Airhelp, Expert Migration Brazil, Maxiforja Componentes Automotivos Ltda, Veirano Advogados, and Jornal Do Comércio.

Who are André Fuzer's colleagues at AirHelp?

André Fuzer's colleagues at AirHelp include Mateusz Machnicki, Monika Laskowska-Kac, Miguel Ángel Vidal, Neus Gimenez, and Marine Hardouin.

How can I contact André Fuzer?

You can use AeroLeads to view verified contact signals for André Fuzer at AirHelp, including work email, phone, and LinkedIn data when available.

What schools did André Fuzer attend?

André Fuzer holds Graduação, Law from Universidade Federal Do Rio Grande Do Sul.

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