My tasks here:- conceptual development, production and organization of communication, brand and marketing campaigns- event management & production- performance marketing, public relations and ads

Duration: 4 days per week, ongoingObjectiveTo lead the Meter Operations Tech team, driving operational efficiency, automation, and continuous improvement, while ensuring alignment with company objectives and regulatory compliance.Key ResponsibilitiesTeam Leadership and Operations Management: Led and managed the Meter Operations Tech team, ensuring smooth daily operations and achievement of key performance metrics.Process Development and Improvement: Drove process development and continuous improvement initiatives to optimize workflows and enhance overall operational efficiency.Automation Implementation: Leveraged automation tools and strategies to streamline key operational tasks, reducing manual efforts and increasing accuracy.Resource Coordination: Coordinated and prioritized team resources, projects, and tasks to maximize productivity and ensure optimal output.Technical Guidance and Training: Provided technical leadership, training, and support to team members, promoting skill development in automation and innovative problem-solving.Cross-Functional Collaboration: Worked closely with cross-functional teams to ensure alignment between operational processes and broader company objectives.Performance Monitoring and Reporting: Monitored, analyzed, and reported on operational performance, identifying automation opportunities to enhance scalability.Compliance Management: Ensured adherence to industry standards, regulatory requirements, and best practices across all technical and operational processes.OutcomeSuccessfully led the team to optimize daily operations, implement automation strategies, and improve productivity. Enhanced team capabilities in technical problem-solving, ensuring scalable and compliant operational processes that aligned with the company's broader objectives.

Duration: ongoing with small hoursObjectiveTo establish and enhance lead generation, performance marketing, SEM/SEO/SEA strategies, and outbound sales processes for Arbio.Key ResponsibilitiesLead Generation: Developed strategies to attract and convert leads.Performance Marketing: Established campaigns to drive traffic and conversions.SEM/SEO/SEA: Implemented strategies to enhance online visibility and search rankings.Sales Pitch and Script Development: Crafted compelling sales pitches and scripts.Cold Calling Training: Conducted training sessions for effective cold calling.Sales Enablement and Coaching: Provided ongoing coaching to new sales agents.Outcome: Successfully established robust marketing and sales processes that improved lead generation, online presence, and sales effectiveness. Enhanced training and enablement programs equipped sales teams with the skills needed for successful outbound engagements.

ObjectiveEstablish and streamline sales operations for an international SaaS company by training, onboarding, and coordinating BPOs across three continents, while defining sales processes, communication protocols, and CRM architecture.Key ResponsibilitiesTraining and Onboarding BPOs: Coordinated with BPO teams in North America, Europe, and Asia. Developed a comprehensive training schedule, conducted virtual sessions, and ensured consistent knowledge transfer.Sales Script and Process Definition: Authored a detailed sales script and defined all sales processes, from lead generation to closing deals.New Hire Onboarding: Created a structured onboarding program and established a continuous training schedule.Communication Protocols: Developed guidelines for all written and spoken communication, standardizing email templates and call scripts.CRM Implementation: Documented sales steps in HubSpot CRM and assisted in designing Salesforce architecture.Outcome: The project resulted in efficient sales operations, trained BPO teams, standardized processes, and effective CRM tools, contributing to increased sales and customer satisfaction.

The LGBTQIA+ Community Days is a annual three-day festival consisting of a fair, art exhibitions, performances, workshops, a craft market and a party, that has been created within the KOMPAGNON cosmos.It is our wish to create a common, barrier-free platform for exchange and awareness.

My Tasks here:- building a company from scratch- defining all processes, the product and the strategy- offering campagin conception, using outbound sales on different channels- development of communication and people engagement campaigns- managing all social media channels- team building, training and well-being

My Tasks here:- complete hiring and team building- team structure, salary and bonus scheme- 1:1 and team coaching and development of employees- defining the entire sales process- analysing all KPIs using CRM- actively selling outbound and inbound- constant upscaling of revenue