Provide efficient IT solutions for SME companies according to their business needs. Hyperconverged system, DR/BCP, Project management, Business Intelligence (Sisense), ticketing system OTRS, RGPD (GDPR) support and an attractive videoconference system based on Skype for Business are among our added values.Further information on www.apache.consulting.

Areas of competences :. Global infrastructure (Datacenter, Network, Systems). Videosurveillance projects. Transparent display projects. LIFI projects (VLC : Visible Light Communication)Specially in the luxury retail area.

The company offers its services in three sectors : consulting and implementation of the OTRS solution, IT Consulting in general and a personal development program.Possible work languages : Vietnamese, English, French, GermanIn close collaboration with the editor of OTRS, Kim-Services & Consulting provides implementation services of the solution.Upstream, Kim-Services & Consulting assists the companies in the evaluation process of their needs, organises presentations and… Show more The company offers its services in three sectors : consulting and implementation of the OTRS solution, IT Consulting in general and a personal development program.Possible work languages : Vietnamese, English, French, GermanIn close collaboration with the editor of OTRS, Kim-Services & Consulting provides implementation services of the solution.Upstream, Kim-Services & Consulting assists the companies in the evaluation process of their needs, organises presentations and explains the benefits and advantages of investing in a support contract directly with the editor.Kim-Services & Consulting provides audit services of IT infrastructures and of security (back-up, high availability of systems, etc.).Kim-Services & Consulting offers project management services. Moreover, for foreign groups holding existing subsidiaries or ones in the process of being established in Vietnam, the possibility to have a multicultural interlocutor on site. Show less

In order to support the Asia Region, based in Vietnam (Binh Duong, 40 km away from Ho Chi Minh City), I take care of the OTRS French speaker customers and provide consulting services.OTRS is an open source based ITIL Software (CMDB, Help-Desk Solution, Change management) available in 33 languages also available in Vietnamese.I am developing the market in Vietnam by implementing and supporting the local companies.

Head of IT Department, managing a team of 12 specialists (Network, System, Development and Support)Tasks and responsabilities :. Budget, planification, project managment. Contracts, purchases and negociation with suppliers. Managing of boutique construction / renovation and extensions in the HQ (+ 6 buildings). Managing the world wide network (90 sites interconnected through Cisco DMVPN technology). Managing the IP-Phone system deployed worldwide (more than 1'200… Show more Head of IT Department, managing a team of 12 specialists (Network, System, Development and Support)Tasks and responsabilities :. Budget, planification, project managment. Contracts, purchases and negociation with suppliers. Managing of boutique construction / renovation and extensions in the HQ (+ 6 buildings). Managing the world wide network (90 sites interconnected through Cisco DMVPN technology). Managing the IP-Phone system deployed worldwide (more than 1'200 phones). Managing all the servers on a dedicated storage infrastructure (Geneva and worldwide). Managing the development of interfaces and web site (intranet/extranet). Managing the different hosting internet's providers. Strong capabilities to adapt the IT infrastructure to the business needs. Planning and implementing of different international projects. Implementation of a global videosurveillance system for all boutiques / subsidiaries according to the local law. Defining the IT security strategy (personal computer, network, system, processes). Organising the IT infrastructure for the Basel Fair and the Cannes FestivalIn short, a global IT 360° vision during 15 years in an international luxury watches / jewellery companyAdditional activity :Representative for the "Fondation Caisse de Pension" of Chopard, the Swiss second pillar pension scheme Show less