Developing a transparent and human value chain of natural products from grain to bread distributed to busy people in companies, schools and supermarkets.

Strategic design, Operational excellence and Change implementation

Development of all operational activities for all financial solutions offered by Volkswagen D'Ieteren Finance : - Coordinate, coach and develop 4 cross-functional teams to achieve all projects in the Operations field in order to drive sales, provide mobility and delight our customers.- Challenge the value chain efficiency in all logistical aspects and install lean processes in all areas of the car & contract management (20.000 cars).- Find and Optimize mobility solutions for our… Show more Development of all operational activities for all financial solutions offered by Volkswagen D'Ieteren Finance : - Coordinate, coach and develop 4 cross-functional teams to achieve all projects in the Operations field in order to drive sales, provide mobility and delight our customers.- Challenge the value chain efficiency in all logistical aspects and install lean processes in all areas of the car & contract management (20.000 cars).- Find and Optimize mobility solutions for our customers with a fleet of almost 1.000 cars located in several places through the country. - Create and implement Services (maintenance, repair, bodyshop, tyres, fuel,...) with the collaboration of more than 200 partners across the country to broaden customer experience, enable one stop shopping and provide an answer to all mobility needs.- Manage risk, define pricing and offer new insurance products to cover all customer needs for every type of product.- Negotiate contracts and outsource activities in order to optimize our processes, maximize profitability and enhance customer satisfaction.Achievement: Organize and implement an efficient and flexible structure with motivated teams and a strong cross-field collaboration focused performance and using lean processes. Conception and go life of different projects to delight customers with a unique mobility experience 24 hours a day - 7 days a week, to broaden the product portfolio with new services and to digitize the workflow (ex. e-signing). Show less

Development of the brand Audi on the Belgian Market:-Develop, implement and monitor the sales of Audi in Belgium in accordance with the Belgian market, the strategy of Audi and guarantee the long term growth of the brand.-Define products, prices and volumes according to the Belgian needs and manage the lifecycle of products and the strategic positioning in the market. -Negotiate volumes, prices and product with the factory in Germany and distribute them on the Belgian… Show more Development of the brand Audi on the Belgian Market:-Develop, implement and monitor the sales of Audi in Belgium in accordance with the Belgian market, the strategy of Audi and guarantee the long term growth of the brand.-Define products, prices and volumes according to the Belgian needs and manage the lifecycle of products and the strategic positioning in the market. -Negotiate volumes, prices and product with the factory in Germany and distribute them on the Belgian market.-Create a commercial product and marketing offer for the distribution network of 70 dealers to support, all the year round, their sales and after sales activities and enhance their profitability.-Hire, manage, coach and develop a team of 12 persons in their responsibilities, creating a pro-active and result oriented team with a dynamic team spirit. -Coordinate cross-functional teams and projects in different areas in order to enhance drive sales, mobility and service to customer.Achievement: Reached the number 1 position in the premium market in 2009 and reinforce it for 4 years in a row enhancing the market share year after year to achieve an all time record in the segment of 6,44%. Show less

Supervision of the price strategy of the brand Audi on the Belgian Market:-Price Management; define price structure, negotiation of prices and commercial measures, follow up of positioning and life-cycle in the market, optimize costs and enhance profitability.-Production Planning; forecast of needs, anticipate demand and plan the offer in the market, optimize delivery times to customers, run efficient logistics, manage stock, create mobility solutions and monitor customer… Show more Supervision of the price strategy of the brand Audi on the Belgian Market:-Price Management; define price structure, negotiation of prices and commercial measures, follow up of positioning and life-cycle in the market, optimize costs and enhance profitability.-Production Planning; forecast of needs, anticipate demand and plan the offer in the market, optimize delivery times to customers, run efficient logistics, manage stock, create mobility solutions and monitor customer satisfaction.Achievement: Development of a benchmark package strategy, constituting a competitive advantage for 7 years in the market and efficient tool to enhance sales. Show less

Market Analyst and development of Sales Support tools for the brand Audi:-Making market analysis, study competition, follow legislation, discover trends in customer behaviour, define market position and detect opportunities. -Maintain and develop a Belgian sales tool to facilitate the choice and ordering of cars, maintain data and graphics in accordance with product availability.

Prospect fleet customers and convince them to finance their car by one of the different financing or leasing products