Reporting directly to our CEO, I am responsible for structuring the Energy and Oil & Gas vertical, focusing on acquiring new business and clients.

Former Libra Group Management of large teams (commercial / administrative / operational) Prospecting new projects and maintaining the customer portfolio Focus on results (hunter profile), leadership, planning, proactivity, ethics, negotiation, customer loyalty Responsible for Libra Terminais Oil & Gas / Automotive portfolios in Rio de Janeiro, developing new businesses and increasing the service package used by customers Closing agreements / contracts, operational implementation Management international maritime chains, in line with customer expectations using monthly KPIs  Creating relationships of trust / customer loyalty Operations Coordination of the Rio de Janeiro Unit of Libra Logística Agreed SLAs and high satisfaction rate Coordination of bonded warehouse, relationship management - Federal Revenue /other consenting bodies RLibra Terminais business coordination for export Compliance with ship deadlines, avoiding shipment losses and damage Implementation of lean thinking, with cost reduction and high productivity Monitoring / control of KPIs / indexes within targets Control of KPIs in the import customs warehouse, focal point INDG project Rio de Janeiro Mapping of all import warehouse processes / setting a new standard for the two wet terminals of Grupo Libra Implementation of a new control, automation and other needs for the most profitable business Development in the area of a more commercial vision for the operating sector, seeking that the values defined by the Group be permeated at all hierarchical levels of the same Implementation of the customer service area at the Rio de Janeiro terminal Relationship with FIAT GROUP Development of a new customer relationship channelPREVIOUS POSITIONS:Commercial and Customer Relationship Manager / Commercial ManagerCommercial Coordinator / Operations CoordinatorImport Customs Warehouse CoordinatorExport Warehouse Coordinator (REDEX)Import Analyst / Quality Analyst / Intern

 Inventory control of one of the unit's main customers