Andy A. Email & Phone Number

Punta Gorda, Florida, United States

Port Washington, New York, United States

Greater New York City Area

Spearheaded efforts across handling the entire spectrum of functions pertaining to Governance and Performance Management (SLA, KPIs, Financials); ensuring Compliance and Efficiency in Operational Functions and Account Management and Revenue Growth for Signature Accounts. Highly successful in procurement and project management from the inception to the.

Greater New York City Area

Fulfilled a critical role of developing, optimizing, and maintaining up to date inventories of clients’ telecommunications services in the US, Asia, and European Markets. Served as a crucial point of contact for the client team on operational and service issues. Instrumental in auditing Client Spend and authenticating whether services are billing.

Greater New York City Area

Analyzed and audited telecommunication vendor invoices involving local, long distance, wireless, and data services to identify errors using automated and manual approaches and dispute with carriers. Involved in accessing monthly telecommunication costs and developing recommendations for monthly and annual savings. Played a key role in negotiating directly.

Greater New York City Area

Served an influential role in generating savings in excess of $1M for Fortune 500 global banking client. Reviewed invoice charges to determine compliance with inventories and negotiated contract rates, process clients’ invoices for approval and payment for a combined total of $10M/year. Managed up to date inventories of clients’ telecommunications services.

Greater New York City Area

Recognized for successfully achieving 100% of team revenue goal equating to $5.3+ Million in 2003. Forged strong relationships with senior management to implement the strategies necessary to accomplish targeted objectives. Oversaw and ensured all information including, contracts, invoices, and CSRs have been gathered from initiation to completion of the.

Greater New York City Area

Instrumental in maintaining 95% accuracy in data entry errors and problem log issues. Tasked with placing orders for billing invoices and CSR records with vendors with continuous follow-through until closure. Ensured service impacting issues were resolved in a 24hr time frame and escalated to vendor management when deadlines were missed.

Bachelor’S Degree, Bachelor Of Science In Business Management

Associate’S Degree, Associates Of Science Degree Business Administration-Management