Andy Abbott Email & Phone Number

Baltimore, Md, Us

Annapolis, Maryland, United States

- Associate Director responsible for project execution, program management, and client success/growth for Technology clients that include ASML, eBay, Mitchell 1, and Cisco.- Serve as the client and internal contact for professional services engagements.- Coordinate with customers to understand their challenges and propose solutions.- Project roadmap creation and execution in both waterfall and agile methogologies.- Content and product strategy clarification.- Full-enterprise system implementation.- Annual budget management and optimization.

- Primary customer contact for the daily operations of professional services engagements including software and technical documentation development projects.- Lead customer-facing projects. Manage joint project teams and activities as well as project relationships, expectations, and communications.- Perform all project management activities using Agile methods and tools for project planning, definition, scope management, issue and risk management, reporting, etc.- Facilitate Scrum events: planning, daily calls, backlog grooming, demos, retrospectives- Analyze tradeoffs between usability, cost, and performance. Assist the client in assessing those tradeoffs and work to ensure timely decision-making.

Baltimore, Maryland, United States

- Digital project manager for clients that include SourceAmerica, Royal Building Products, Glen-Gery, and Marriott International- Primary internal and external contact for digital project management- Change process recommendations and execution management for agency resource efficiencies- Development of budgets and project proposal to clients and account teams- Lead projects from conception to completion through information architecture, design, development, and deployment - Functional and technical requirements documentation- Client and colleague training in Drupal, WordPress, and custom CMS platforms

Baltimore, Maryland, United States

- Digital project manager for clients that include American Airlines, Essilor, General Motors, Kraft, PepsiCo, and Unilever - Primary day-to-day client contact for office’s digital communications practice - Lead projects from conception to completion through information architecture, design, development, and deployment - Maintain project budgets and client billing - Lead brainstorms with creative team members to drive strategic thinking and encourage new ideas - Client and colleague training in WordPress CMS

Baltimore, Maryland, United States

- Managed daily workflow of interactive and traditional projects - Maintained master production schedule for all interactive projects - Point of client contact for PepsiCo.com maintenance and design requests - Facilitate and encourage project kickoff and mid-project meetings between account services and creative team members - Quality assurance of all interactive projects and proofing of print ads and materials - Lead weekly interactive workflow meetings - Trafficked print and interactive ads to publications and stations