Andy Alexander Email & Phone Number

Auckland, New Zealand

Auckland, New Zealand

As part of the Software Development Team I prepare and conduct system training sessions for both internal and external stakeholders. In addition I help out with Software configuration and support.

Auckland, New Zealand

Fostering and managing relationships with key stakeholders throughout NewZealand to ensure the successful operation of our workforce. Applying risk management in prioritising at-risk areas and focusing onachieving a positive outcome for all parties involved. Awarded a Chorus "Spotya" award in December 2021 for my high level ofengagement with key stakeholders.

Auckland, New Zealand

Fielding contractor billing inquiries and processing contractor claims. Liaising with internal and external stakeholders and implementing contract compliance .

Auckland, New Zealand

Conducting online English lessons with students from around the world. Achieving an overall 4.9-star rating out of 5 for customer satisfaction after conducting in excess of 800lessons.

Auckland, New Zealand

Providing technical support via phone and email to customers' internet and mobile inquiries. Offering alternative solutions and plans better suited to the customers and their needs.Awarded monthly employee award in June 2019 for customer service.

Nagoya, Aichi, Japan

Teaching one on one English lessons Proofreading documentsEditing presentations, C.Vs, resumes technical documents, etc. Achieved 100% positive customer reviews which demonstrated a very high level of customersatisfaction

Auckland, New Zealand

Code Compliance, managing contractor claims, ensuring both our clients and our own requirements arecorrectly adhered to according to the regulations in place. Creation of buyer-created tax invoices on a weekly basis for a contractor workforce in excess of 300. Fielding inquiries from contractors via email and phone.Resolving conflicts surrounding the interpretation of the contract, and contractor invoicing. Creating reports on an ad-hoc basis for analysis and presenting to senior management. Managing my team to ensure that both our contractors and customers are paid and/or billed in a timelyand accurate manner. Ensuring the project’s underclaim remains at an acceptable level. Writing technical documentsEditing business and personal documents. Liaising with the Finance Department to ensure sufficient cash flow is available

Wellington & Wairarapa, New Zealand

Creating and implementing a business plan to procure new clients while maintaining a strong existingclient base. Quoting for new work. Carrying out all required paperwork and bookkeeping relating to the business.

Melbourne, Victoria, Australia

Primarily working on the nationwide Foxtel cable TV and Bigpond internet projects. Invoicing, creating of Recipient created tax invoices on a weekly basis for a contractor workforce inexcess of 200. Fielding inquiries from contractors via email and phone. Programming and dispatching work to the contractor workforce

Japanese Language, Level 1A And 1B

Basic conversational Japanese

Education record

Activities and Societies: School sailing team