Andy Anderson Email & Phone Number

Derry / Worldwide, Gb

Ensuring that HyPixel delivers an amazing player experience for HyTale across console and mobile devices.

Alpharetta, Ga, Us

• Built out and managed development roadmap and project plan. • Coordinated design and development efforts for mobile variation of Rogue company targeted for iOS and Android markets.• Led efforts to create go to market strategy and market test plan.• Led internal and external QA teams to support alpha testing, beta testing, launch preparation, and app review preparation.• Presented bi-weekly updates to Sr. Leadership.

Alpharetta, Ga, Us

• Managed team of 7 producers across 100+ person team.• Led Alpha, Closed Beta, Global Launch and GaaS Updates.• Helped plan and implement go to market strategy.• Helped plan and implement monetization strategy.• Led build out of Year 1 and Year 2 GaaS plans.• Built Year 2 revenue forecast and team size adjustments.• Worked with art pipeline to drive reduced production costs.

Alpharetta, Ga, Us

• Primary publishing contact with PlayStation, Microsoft, Steam, and Nintendo coordinating marketing and technical support for game launches and GaaS updates.• Led team to ensure monthly updates across existing games and leading new games through the certification process.• Developed internal production process for game teams to ensure on time delivery of assets and copy to support different partner requirements.• Secured STEAM publisher weekend aligned with SMITE World Championship broadcast.• Secured Microsoft Games with Gold offer for SMITE, their first time including a free to play game.• Helped secure PlayStation PS+ offer for SMITE.• Helped secure free Battle Pass offer for Realm Royale launch on PS+, drove Realm Royale to be a top downloaded game on that platform.• Helped secure a PS+ and Games with Gold offers to support Hand of the Gods launch.• Supported the launch of SMITE and Paladins on switch working closely with Nintendo on getting through certification, launch marketing support, and GaaS update support.

Alpharetta, Ga, Us

• Implemented Scrum/Agile process for managing marketing team, used waterfall for key art, and KanBan for marketing art• Led team of 50+ people across esports, User Acquisition, PR, Web, Community, Partners, Video, and Art.• Worked with esports team to find opportunities for cost savings for internal production and contracted production.• Support GaaS updates across all live games.• Created new Brand Management role and Brand Teams to drive better integration and focus on individual games.• Split esports team off for better focus and cost management.

Alpharetta, Ga, Us

• Led internal and external development teams to build console experience for SMITE completely re-designing the UX from the ground up. • Led large internal change management to get employees to care about console development and engage.• Led Xbox relationship to navigate new ID@Xbox certification process and go to market strategy as party of 6-month exclusivity deal.• Helped plan and run SMITE on Xbox presence at SMITE World Championship and PAX East shows.• Worked closely with Hi-Rez marketing team, PlayStation, and Microsoft to develop and execute go to market plans.• Ran Alpha, Closed Beta, and Global Launch. • Led Games as a Service production and publication with monthly updates.• Championed streamlining certification process at both PlayStation and Microsoft to minimize the associated time and costs for GaaS games.• Presented at XFest to peer publishers about the SMITE development process in the ID@Xbox program.• Championed cross play support to both Microsoft and PlayStation presenting data showing how it would improve player experiences.

• Successfully delivered a comprehensive KPI Dashboard for The Limited Brands, providing valuable insights and actionable data for informed decision-making.• Owned end-to-end account and project management for KFC UK, overseeing solution customizations and rollout. Improved in-store efficiencies and effectively managed aggressive schedules to ensure seamless implementation.• Led the custom implementation of Macromatix software at Church's Chicken, resulting in significant improvements in inventory management, workforce optimization, and cash management operations.

Coral Gables, Florida, Us

Managed accounts and projects for custom payments solutions, specializing in Software as a Service (SaaS). Ensured timely and high-quality delivery of solutions within budget, prioritizing customer satisfaction.Key Accomplishments:• Successfully implemented cashless payment solutions at Coca-Cola's vending machines, enhancing convenience and modernizing customer experiences.• Collaborated with Pilot Flying J to develop and integrate custom payment features at their Travel Stops, improving transaction efficiency and customer satisfaction.• Led the implementation of customized payment features at Love's Travel Stops, streamlining payment processes and enhancing customer convenience.• Spearheaded the integration of tailored payment solutions at Casey's Travel Centers, optimizing payment systems and driving operational efficiency.

Scottsdale, Arizona, Us

• Led a support team serving all RedPrairie accounts, including restaurants and large fuel stations. Managed individual team member growth and served as an escalation point for customer issues, ensuring exceptional support and customer satisfaction.• Developed employee friendly 24/7 on-call support structure ensuring we met all our SLAs.

Scottsdale, Arizona, Us

• Took over the Mitchell's & Butler's account, a UK-based restaurant, pub, and bar operator, at a time when they were dissatisfied with RedPrairie. Successfully transformed their experience, addressing their concerns and implementing effective solutions that resulted in their renewed satisfaction.• Collaborated with Dunkin Brands to define and implement a strategic plan to support their rapid growth on their custom implementation. Provided valuable guidance and support, ensuring seamless expansion.• Worked with Culver’s Restaurants to identify software solutions to improve store operational efficiency including electronic ordering for their store inventory.

Scottsdale, Arizona, Us

• Sr. Consultant: Played an integral role in building a custom enterprise management solution for YUM! Brands (KFC, Taco Bell, Pizza Hut). Developed robust features to support inventory management, cash management, workforce management, and workflows. Contributed to streamlining their operations and improving overall efficiency.• Led release management across multiple development, testing, and live environments including 24+ hour upgrades.• Created and updated feature requirement documents

Scottsdale, Arizona, Us

• Collaborated with Andersen Consulting to implement a custom point of sale system on a PC for Alltel. Achieved a successful implementation across Alltel's retail stores, enhancing their operational efficiency.• Led relationship with Retail Data Systems to support their Point of Sale and back-office implementation across a large mix of fast-food restaurants.