A dedicated customer service professional with over 20 years experience both face to face and telephone based. I strive to offer the customer the best experience that I can directly or indirectly by equipping my colleagues with the skills and attributes that they need.Proven ability in developing and mentoring individuals to achieve both personal and business objectives whilst enjoying the roles that they undertake. Motivational coaching and emotional intelligence are two of the skills that I use regularly to help me achieve results.
Listed skills include Coaching, Management, Leadership, Training, and 17 others.