Integral to Aviva's move from traditional asset servicing to a software-as-a-service (SaaS) fintech company. I have acted as a subject matter expert (SME) alongside project managers, asset managers, colleagues and stakeholders, to; - Develop a suitable Global Data Dictionary (GDD) that forms the basis of all data requirements, irrespective of the end-state process. This dictionary includes details of sourcing, formatting, normalisation and test protocols aside from descriptive information. - New Asset Setup - Created a process that allows for the validation of data points against alternative sources (most notably Bloomberg), ensuring that securities are setup as expected and in a consistent way across all Aviva entities. - Fund Manager Sourcing - Once data requirements of internal and external stakeholders were known, I held discussions with fund managers (e.g. Aviva Investors, Blackrock, MetLife and Schroders etc.) to determine if, what, when and how data could be provided to Aviva to ensure fullest possible population from source. - Security Pricing & Valuation testing - During the testing phase I have created controls that allow for liquid investment valuations to be validated against alternative sources (e.g. Bloomberg, OCC, DMO) to ensure the Aviva balance sheet is being accurately reflected. In addition, for illiquid investments, I have set up controls to validate OTC contracts to counterparty valuations and have dedicated time to create cashflow schedules for liquid debt securities.

Running a robust asset valuation control framework across the Aviva Group. Working with a range of asset classes with responsibilities centred around the independent price verification (IPV) of assets held and reported on behalf of the Aviva balance sheet. This also includes all data transition to Aviva following the merger with Friends Life where I am also supporting the transition with respect to the accuracy of the valuations and classifications provided by a number of suppliers.

Responsible for analysing and validating the quality of investment asset data provided by third parties to support the financial reporting within Group Client’s finance teams.Review the investment asset attributes from all suppliers held within the assets data warehouse (utilising FE & NFE reports) but will also be required to undertake additional checks including the pricing methods used, FV Hierarchy allocation, credit ratings and ensuring other disclosures are in line with agreed principles, the GRM and those required by actuarial reserving teams.Make appropriate adjustments to the core data and where appropriate ensuring the Fund Reporting Managers is aware of all changes to ensure the General Ledger remains aligned (where appropriate) to the assets data warehouse.Responsible for the identification of improvements which can be made to existing processes within the investment reporting team to improve efficiency and consistency of process across purpose, funds, location and topic area.Perform a detailed review over any changes in these assets/attributes on a monthly basis to provide comfort to clients that these are correct and explainable and remain fit for purpose for use within the asset stressing process, accounting and other defined processes.Responsible for liaising with our Aviva Investors client relationship manager on a monthly basis between WD’s 4-9 t ensure the data received is accurate and the appropriate sign off and control framework has been adhered to.Assist in the production of papers to internal governance committees on the assets held on client balance sheets including commentary for unusual or higher risk assets.Produce quality MI for internal and external stakeholders on the controls operated and reviewed within the IRSS team.Liaise with internal & external audit teams and FRCF teams on asset quality and controls validation queries.

Responsible for the sign off and distribution of our former joint venture funds where I ensured KPI’s were met and breaches were minimal.I analysed our key reports (Reports B) to identify changes that could be made to streamline processes and/or improve our control framework. This involved analysing the data we received and deciding whether or not this was correct before offering alternative methods for checking. A direct contact for our relationship managers at both Aviva Investors and JPMorgan and had weekly conference calls with them to discuss potential pricing issues / breaches and control enhancements that could be incorporated.Managed a team of three staff who I had regular 1:1’s with to discuss their progression and how to get the best out of them. This included a skill matrix I developed to log progress and identify key areas of improvement.Heavily involved during internal and external audits to provide understanding and explanations when challenged.Reviewed our property fund on a monthly basis to ensure that the information provided by AI (valuations/trade information) and JPM (income/trial balance) could be justified.

The tasks of delivering accurate prices to supervisors and executing the distribution process to the strict timescales were still paramount to my daily work.Reports B had become a major part of my daily work and I had worked hard to gain a better understanding of the report in order to allow me to transfer my knowledge to the team.Heavily involved in the Property Model on a daily basis and at month end and had trained junior member of the team on this process and identified where changes could be made.Responsible for liaising with JP Morgan and the NU Cash Management team when liabilities need to be paid for income tax and CGT.I had spent time sourcing answers to queries from different teams within Norwich Union, JP Morgan and Morley respectively.

UNIT PRICING (OPERATIONS ADVICE)Main responsibility was to deliver accurate valuations and unit prices to unit pricing supervisors so that daily prices for unit linked products of NU Life can distributed to internal systems and 3rd parties respectively.Responsible for monitoring cash balances on life and external funds, investigating and advising on trades where necessary.Involved in running the morning reports, which highlight information that could potentially affect the current day's pricing. This involved escalating where appropriate and liaising with JP Morgan on any possible errors.Previously worked on running the morning process, which involved extracting price information from various external sources, collating this and identifying potential breaches.Included in the distribution process. This was done when all pricing was complete and involved distributing prices to internal systems and 3rd parties alike.

All aspects of below role still maintained but promoted to Operations Advice based on progress and initiative shown to take on further responsibilities within the team.Changes to role included checking work done by other members of the team to ensure training is to a good standard and also so the team meets it's high standards.Trained new members of staff as well as current staff on new, more complex work.Delegated some areas of work to other members of the team in order to free up time for improving procedures, training manuals and also to improve the efficiency of the team as a whole.

Responded to telephone calls from internal and external customers and answering any queries they may have on any aspect of the team's work.Used internal systems to gather information, and excel spreadsheets to process new business quotations and to calculate market value reductions on Norwich Union's bond products.Used internal systems to compile information for making alterations to life policies and calculating manual surrender and maturity values for existing policies.In this role I also took it upon myself to take responsibility for ordering stationary for the team and also making sure internal mailboxes were well maintained.Clerical duties included filing and scanning work that had been completed and allocating work to specific policies for future reference.