Digital Support Engineer
CurrentGrowth of the Digital Services IoT platform and offering. Development and maintenance of the IoT Splunk platform. Development of machine learning tools. Developing new digital tools to grow and improve our Digital Services offering. Providing technical support to connected customers, delivering savings against contracts. Providing support to on-site engineers during commissioning of new modems. Technical support and training of the Digital Services Technicians. Induction and ongoing mentoring and training of new Digital Services Technicians.