Andy Bentham Email & Phone Number

Service lead for development of global client opportunities and projects as well as providing support to our NSOs (National Sales Organisations) and Managed Services Development teams within Canon Europe.Responsibilities and Tasks International service lead for pre-sales projects and client engagements as a single point of contact (SPOC).To understand and document international client services requirements and analyse in line with services portfolio.Design the services… Show more Service lead for development of global client opportunities and projects as well as providing support to our NSOs (National Sales Organisations) and Managed Services Development teams within Canon Europe.Responsibilities and Tasks International service lead for pre-sales projects and client engagements as a single point of contact (SPOC).To understand and document international client services requirements and analyse in line with services portfolio.Design the services architecture according to the service portfolio and customise where required for a best fit services solution into the customer environment.Design and document all content such as workflows and Service Levels in cooperation with the appropriate internal and client departments.Responsibility for documenting costs according to guidelines and charges to deliver market value to the client and maximum value to the company.Responsibility to support and enable a smooth handover of design to service transition and operations teams.Deliver professional services to appointed clientsDevelop and drive best practice to Canon service community in other regions. Show less

Service Delivery Manager at Daisy Corporate ServicesDaisy Corporate Services, which is part of the wider Daisy Group Ltd., provides complete end-to-end business technology and communications managed services capability, allowing businesses to consolidate their suppliers within the IT and telecoms space.We are dedicated to serving the needs of medium-sized businesses, delivering secure, reliable, flexible and customisable solutions and services, with enterprise-class customer… Show more Service Delivery Manager at Daisy Corporate ServicesDaisy Corporate Services, which is part of the wider Daisy Group Ltd., provides complete end-to-end business technology and communications managed services capability, allowing businesses to consolidate their suppliers within the IT and telecoms space.We are dedicated to serving the needs of medium-sized businesses, delivering secure, reliable, flexible and customisable solutions and services, with enterprise-class customer support.You can learn more about Daisy Corporate Services by visiting our LinkedIn page: https://www.linkedin.com/company/daisy-corporate-services or by clicking the link to our website below. Show less

Providing service management to clients across the North West.Responsibilities include delivering Service Improvement Plans, conducting service review meetings and ensuring contract renewals are handled in a correctly and in a timely manner

North West

Team Leader for 2 teams of engineers, one in the North West and one in the Midlands. Senior Engineer working on Aastra and Cisco Unified Communication products

Team Leader for 2 teams of engineers, one in the North West and one Yorkshie and the North East. Senior Engineer working on Ericsson MD110 and associated applications

Education record

Activities and Societies: Represented the college at Football, Cricket and Basketball

Education record

Activities and Societies: Played for the school football and cricket teams