Andy B. Email & Phone Number

Horsham, England, United Kingdom

Leicester, England, United Kingdom

• Responsibilities
• Daily operations and client support service, managing a small team of Support staff
• Management and maintenance of operational hardware deployments, liaising with clients and internal stakeholders to facilitate increased success and business performance.
• Implemented and operated the Client Services support function with direct liaison between customer and technical support team.
• Initiated numerous processes to best maintain and manage the customer experience.
• Successful management and delivery of several high-profile ESA Artes and InnovateUK grant funded projects.

Loughborough

• Responsibilities
• Member of Senior Management Team for production / operations business
• Evolving business operation from software distributor / VAR focus to project / programme delivery, introducing a business management system, business processes and systems to ISO 9001:2015 quality management system to.
• Introduction of business operation to support SW product evolution, including a transition to AGILE and classic waterfall methodologies
• Introduced a programme for the development of company staff skills, capabilities and competences to deliver on the updated company operating model
• Responsibility for and delivery of Sterling Geo work element to major programmes (multi-partner consortia), including: UK Space Agency IPP Malaysia Earth and Sea Observation Systems (EASOS) programme (~£1m GBP.

Leicester, United Kingdom

• Responsibilities
• Thematic Hosted Services business line and support team of ~20 across multiple locations (Guildford, Newcastle, Leicester and Newport). Provide operational delivery oversight to all Thematic Hosting projects and led.
• Delivery of multiple projects of varying size and complexity. Most recently had responsibility for the financial reporting on the Electronic monitoring programmes (geospatial element) for the UK Ministry of Justice.
• Successful management of Airbus extensive range of UK Central Government projects and programme, including the Pan Government Agreement (5 years imagery and elevation layers) and thereafter the design, build and.
• Scale up and P&L Management of Thematic Hosting Services Business line (achieving >€10M turnover).
• Line Management of 15+ direct reportees.

Harrogate, England, United Kingdom

• Project Manager: (Jan 2004-Sept 2007)
• Responsibilities included the management of land survey, topographic mapping and building photogrammetry projects from inception to completion: client communication and internal tasking. Projects included conservation.
• Responsibilities included Sales & Marketing for the ISM Photogrammetric software suite of products. Creation of marketing literature. Responsible for the installation of systems, training and technical support.Data.
• Responsibilities included data acquisition and feature extraction from remotely sensed imagery through stereo photogrammetric processing. Final product creation. In field data capture & survey.

Msc, Applied Remote Sensing, Pass

Dissertation

Bsc Hons, Geology/Earth Science, General, 2.2 Hons

Activities and Societies: Association of Geologists and Earth Scientists (AGES) Dissertation: Geological Mapping of South Harris, Outer.