Andy Bilbrey Email and Phone Number
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Exceptional customer service skills including face to face and phone contact. Ability to work in a high pressure, results oriented SaaS environment. Ability to assess needs and effectively problem solve. Maintains a positive and efficient work environment. Effective Supervisor who develops and maintains a strong team. Proficient in the WebPT application, Salesforce, Monday CRM, Markup, Box, Microsoft Office programs/applications and Google+. Highly detail oriented.
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Podcast HostThe Rock N Roll Gutter PodcastPhoenix, Az, Us
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Senior Website Implementation SpecialistWhiskercloud Sep 2022 - PresentNewport Beach, California, UsManaged over 100 clients through the onboarding and website launch process. Set project timelines, coordinate tasks, and ensure a smooth transition for clients. Assigned to key corporate accounts, collaborating with leadership, sales, operations, and corporate organizations. Work with the web development team to manage project timelines and ensure projects are completed efficiently and meet client expectations. Maximized customer retention and reduced churn by building and maintaining strong customer relationships. Assigned to escalated projects for corporate and independent clients to bring solutions to challenging situations. Daily maintenance of all CRM systems to keep client projects up-to-date and on track.
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Interoperability Onboarding And Training SpecialistWebpt Sep 2015 - Sep 2022Phoenix, Az, UsProvide project management throughout the new member life-cycle in the WebPT Interoperability Onboarding process. Responsible for creating custom training plans for both therapist and administrative staff. Experienced in training non-technical users and ensuring the member is successful in implementing WebPT through thoughtful interactions and timely follow up. Respond to member inquiries with a sense of urgency to ensure customer satisfaction. Proactively work with various teams to quickly bring solutions to member issues and avoid potential escalation. Work well in a high pressure environment while maintaining an organized approach and utilizing analytics skills. -
Claims SpecialistUnitedhealth Group Mar 2014 - Aug 2015UsProvide general claims support by reviewing, researching, investigating, negotiating, processing and adjusting claims. Authorize appropriate payment or refer claims to investigators for further review. Analyze and identifies trends and provides reports as necessary. Constantly meet established productivity, schedule adherence, and quality standards. -
Production ManagerDoculynx Jul 2004 - Feb 20142004-2014 Doculynx Inc. Scottsdale, AZResponsible for daily management and administrative duties, including the supervision of up to 60 temporary staff members, assigned daily workflow, maintained optimal operational efficiency, served as acting manager in Operations Managers’ absence, maintained positive customer relations and provided Strong customer service through direct customer contact. Proficient office skills and etiquette. Hands on experience maintaining and handling records and files, including classified and confidential documents. Created and maintained SOP’s/documentation for customer specific processes.
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Crew LeadJim Bilbrey Home Improvements May 1998 - Jun 2004Responsible for the delegation of duties, setting daily goals and ensuring their completion. Estimate job costs and present bids to clients. Meet with clients to ensure job satisfaction and provide excellent customer service. Inventory and ordering of supplies. Required exceptional customer service with direct one on one contact.
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Micrographics Tech/ SupervisorAnacomp Micrographics, Bank One, Imagemax Of Az 1984 - 1998Responsible for all aspects of data storage including production, duplication and distribution of Microfilm and microfiche. As shift supervisor, duties included setting daily goals for the lab, quality control, and customer service. Strong technical skills required.
Andy Bilbrey Skills
Andy Bilbrey Education Details
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Rio Salado CollegeGeneral -
Chandler/Gilbert Community CollegeGeneral
Frequently Asked Questions about Andy Bilbrey
What company does Andy Bilbrey work for?
Andy Bilbrey works for The Rock N Roll Gutter Podcast
What is Andy Bilbrey's role at the current company?
Andy Bilbrey's current role is Podcast Host.
What is Andy Bilbrey's email address?
Andy Bilbrey's email address is an****@****uhg.com
What is Andy Bilbrey's direct phone number?
Andy Bilbrey's direct phone number is +148072*****
What schools did Andy Bilbrey attend?
Andy Bilbrey attended Rio Salado College, Chandler/gilbert Community College.
What skills is Andy Bilbrey known for?
Andy Bilbrey has skills like Training, Software Documentation, Customer Service, Management, Microsoft Office, Salesforce.com, Team Building, Team Leadership.
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