Andy Blatchford Email & Phone Number

United Kingdom

Role created to lead and manage the design & implementation of the Business-wide IT Service Management Platform to rationalise and replace 14 existing Service Desk Systems and Business processes & to decommission respective Systems • Partnered closely with Freshservice Group to provide integrated Service Management Solution Platform• Programme included transformation to single platform for Cloud, Cyber Security, HR, Data Analytics, and Trust & Identity Service Desks

Uk And Global Client Base

(Covid-19 Redundancy in 2020) Led the £1.8m SaaS Services System upgrade Solution implementation, rolling-out to key client partner (ISS), to support employee life cycle for Payroll, HR and Workforce Management.• Managed implementation with 9 Consultants responsible for customising design, enhancements, training, User Acceptance Testing (UAT) and daily system testing (Mauritius offshore test team)• Aligned the system and UAT testing with third party partners (Capita) and internal Design and Build teams to address technical issues.• Developed sustainable Account/Client/Third Party and ISS Stakeholder relationships.• Presented alongside ISS and Capita Programme Management at monthly Stakeholder Programme status meetings

Luton, United Kingdom

Led large-scale Group IT Programme Transformation initiatives, developing and implementing the Right to Work Automation checks initiative and incorporated the Corporate GDPR Data Privacy Regulations.• Managed five Programme and Project Management teams (£500k budget per project).• Activity budget signoff within each Programme initiative.• Selected partner for the major re-design of Programme Development Methodology.

Eindhoven Area, Netherlands

Managed three experienced teams across a €1.2m E2E Technical Infrastructure migration for NXP Semi-Conductors (Eindhoven).• Led the migration of Computer Storage, Network Inventory, and Infrastructure from three legacy Data Centres and Offices in Hamburg to two new Data Centres and Offices in Hamburg.• Managed strict programme time-frame, requiring fully migrated systems within 3 months due to lease and financial penalty constraints.• Liaised with HCL and NXP SME’s to define tailored solution proposals, setting operational objectives and time-frames.• Led Programme Steering Committee Meetings, to align migration across NXP Management, SMEs and Operational Team Leads.

Uk And Global Client Base

Led a range of major European, International and UK IT and Business Transformation, Systems Integration and Change Programmes, for clients including National Grid, RWE/Npower, Nestle Switzerland, and General Mills (programme values $4m - $6m).• Managed teams across SAP ERP estate, cloud and on-premise Data Centre migrations.• Introduced new frameworks for PM KPIs, Governance and Revenue.• Stakeholder, Technical, Business and Executive Management relationship management.• As Europe Programme Manager for Nestle, Switzerland, established governance, planning, and assurance processes to support migration to state of art global Data Centres and to private Cloud• Led $6m migration for RWE/Npower UK of entire SAP-based ERP estate and peripherals in Germany to UK Data and Disaster Recovery Centres within 4 months.• Managed a $4m divestment Programme at National Grid with 15 Consultant Teams to drive and test alignment of the ERP and non-ERP systems.• Implemented proprietary Wipro Trade Promotion Applications covering Europe, Australia, and New Zealand, leading transitioning from Waterfall to Agile methodology for General Mills

London, United Kingdom

Led multiple E2E Transformation, Change and Implementation Programmes, driving continuous improvements across major initiatives.•As QA and Controls Manager responsible for managing IT assurance processes for quality of country roll-out Programme (>$15M) of the SAP Business and IT System to Shell countries globally.• Implemented the 3rd Party developed $12M E2E SAP Fuel Distribution Order, Payment and Receipting Solution (‘Global Icebox’) in UK for incorporation in subsequent country implementations.• Appointed Global SAP Quality Assurance & Financial Controls Manager.• Led the two-year Programme at Shell Nigeria LNG Refinery to implement a broad range of Refinery User enhancement and System portfolio upgrades.• Lean and Continuous Improvements (CI) certified and manager responsible to lead adoption of streamlined processes, and championing Lean and CI methodology process and practice across GSAP Senior Management and Delivery Teams

Kuwait

Led multiple 3rd Party implementation of a $25m Corporate Infrastructure Transformation portfolio for Petrochemicals Industries Company(PIC) in Kuwait, aimed at a new Head Office Technical infrastructure/architecture to re-establish PIC on a sound technical platform.• New Intranet and Extranet site development and maintenance, CAT5e Upgrade of Local and Wide Area Network, Infrastructure and Data migration and processing for off-site Data Centre & Head Office Disaster Recovery facility.

Singapore

Led the new E-Commerce and Systems Group in required growth of Practice Client Sales, Engagements, and Programme delivery with focus on the new E-Commerce expansion and Corporate requirements.• Drove the successful Sales Bid and subsequent Project lifecycle Implementation of a $17m project for a new Asia Pacific E-Payment system at Caltex Oil Singapore• Contributed to the realisation of $8m in tangible benefits through implementation of the Caltex E-Payment System, interfacing with global banking payment Systems, Ariba eProcurement, & SAP • Responsible for establishing a 26 Resource E-Commerce Practice IT Development Centre in partnership with Chase Manhattan Bank, providing dedicated Technical development & support for all web portal applications across E&Y E-Commerce and Systems Group development teams

Canberra, Australia

Managed the E2E delivery of 4 major SAP ERP implementations into leading Government Clients of BrightStar Consulting Group, including heading the 2 critical and high-profile Country SAP deployments at the time, Australian Department of Treasury, & Australia Federal Police (AFP).

Cape Town

Resourced and managed multiple work streams and major IT and Business Transformation initiatives to implement a wide range of strategic Business & I.T. Solutions to position Caltex for re-regulation of South Africa Oil Industry by end of 1996.

New York

Business and System design, developing System, Integration and User Acceptance Testing of Earning Escalation and Royalty Break functions of the new EMI/Capitol Records Group Artist Royalties System (ARS) in the US and UK.

Edinburgh

Development Project Leader on the Payment Management System (a Direct Debit system handling all Pension and Life Assurance regular premium payments), and the development of Regular Premium processing, automatic payment credits and new Business applications.

Sydney

Designed and developed a single repository automatic financial accounting transaction system on-line in Bank branches and Head Office, with all associated processing security, integrity, audit checks and reporting.

Oxford

Bachelor'S Degree, Commerce & Law

Education record