Andy Boyd Email & Phone Number

United Kingdom

Norwich, England, United Kingdom

My role involves development and growth of some of Aviva’s largest schemes across a wide range of non-standard motor, household, and niche product classes, utilising partial or fully delegated authority solutions. I am responsible for creating Aviva’s non-standard motor strategy, looking across the wider market to identify potential partners for new schemes whilst driving opportunities within current relationships. Notable Achievements:• Identified, shaped and delivered a fully delegated non-standard motor scheme worth £30m through chosen broker partner, from identification, qualification, concept and design and to launch within six months.• Helped create the non-standard motor strategy, undertaking market research to identify the capability of brokers within non-standard landscape, determine preferred market segments and partners. This has allowed Aviva to launch complementary schemes across multiple product lines to achieve growth aspirations • Launch and management of Cherished/Modern Classic Car and Sports Car schemes through specialist partners, utilising bespoke rates, creating delegated underwriting guidelines and bordereau solution to deliver swift execution

Norwich, England, United Kingdom

Managed a panel of personal lines specialist brokers with income in excess of £60m, whose predominant distribution was via the price comparison websites. Worked collaboratively to gain a greater share of new business sales and to improve renewal retention. Notable Achievements: • Delivered year on year premium growth across panel through continual review of panel performance to identify areas to grow new business sales. Achieved a 5% renewal retention uplift• Worked with brokers to cross sell commercial package products to existing customer base to obtain incremental premium through existing customers, improving product holdings per customer and cementing relationship.• Identified brokers as having future top tier potential, created business plans and objectives to achieve required growth across a variety of standard and non-standard niche sectors.

Norwich, United Kingdom

Developed strategies for non-standard motor and motorhome categories, to enable Aviva to increase their share of wallet across these segments, analysing and researching the market, key brokers, and competitors to identify future partners whilst working to deliver growth within existing relationshipsNotable Achievements:• Launched Aviva’s first static caravan scheme via a fully delegated model, covering all personally owned properties on Haven holiday parks throughout the UK. Scheme premium of c£7m generated• Identified and delivered over £10m new niche scheme premium by entering partnerships with specialist brokers with the capability and expertise to underwrite a variety of non-standard motor propositions.

Norwich, United Kingdom

Managed an eclectic panel of motor and household non-standard schemes, responsible for the ongoing profit of each scheme taking remedial action where necessary to improve profit position whilst meeting all regulatory requirements.Mentored new staff, undertaking regular performance reviews and appraisals and supporting in broker review meetings Notable Achievements: • Generated 20% revenue growth (YoY) across a portfolio of 30 schemes via 15 brokers, with a portfolio of £60m• Grew our motorhome portfolio from £1.5m to £6m through the introduction of a wholesale facility accessible to regional brokers and entering the camper van market with a targeted product, proposition, and price structure• Managed a fully delegated touring caravan scheme, including claims float and annual profit share

Norwich, England, United Kingdom

Managed a team of four consultants within the Motor Broker and Partnerships team. I was responsible for ensuring all product literature within the team was fully compliant, that we continually undertook market research to deliver meaningful policy cover and retain our Defaqto 5-star ratingNotable Achievements:• Delivery from concept to launch of the high net worth Distinct Motor product into the intermediary channel.• Introduction of courtesy car and physiofast add-ons into broker and partnerships products

Norwich, United Kingdom

Part of a change management team that supported the Direct business across a wide range of projects from new product launches to staff retention initiatives.Notable Achievements:• Introduction of a 9-month, rapid bonus car product for young drivers into the Direct channel• Introduction of a new tiered pay & bonus remuneration package for call centre staff, rolled out across four sites within the UK

Norwich, United Kingdom

Worked in a variety of personal lines roles, from underwriting non-standard motor and household new business and renewals, valuation of classic cars and group rating modified and imported vehicles.I have worked within Customer Relations handling customer complaints, recording and identifying complaint trends to feed back into relevant team as part of continuous improvement.