Andy Bracciano Email & Phone Number

Kansas City, MO, US

• Spearhead strategies to drive revenue growth for higher education programs.
• Lead a team of sales and business development managers to exceed performance metrics.
• Ensure client satisfaction through prompt issue resolution and technical support collaboration.
• Identify new business opportunities and coordinate with product development teams to address challenges.

• Assisted in obtaining a GSA Schedule for Nelnet Government Services.
• Cultivate enduring client relationships through proactive business development initiatives.
• Collaborate with leadership and marketing to identify untapped markets for NDS products/services.
• Employ a "consultative selling style" to discern and understand clients' needs effectively.
• Conduct face-to-face (on-site, conferences, and seminars) as well as virtual client meetings.
• Leverage company-wide connections to aid current and potential clients in uncovering tailored solutions.

Lawrence, KS

• Serve as a functional and technical expert for Sales and Implementation, ensuring accurate representation of product (SaaS) capabilities.
• Develop and apply technical proficiency across all NBS products and features, encompassing functionality and integration points.
• Improve communication with prospective and existing schools, demonstrating comprehensive knowledge of various ERP systems and facilitating enhanced communication regarding integration strategies and functionality.
• Apply a "consultative selling style" to understand and interpret clients' needs, showcasing how NBS products, integration, service options, features, and functionality can address, mitigate, or alleviate customer pain.
• Deliver presentations and product demonstrations both in-person (on-site, conferences, and seminars) and remotely.

• Led a team of 5 member service agents, overseeing their management and performance.
• Offered developmental and training initiatives to foster the growth of staff members.
• Held accountability for expanding market share and increasing local market awareness.
• Collaborated with local businesses, schools, and charitable organizations to enhance community presence.
• Served as the Partnership Director at Lawrence Social Media Club and concurrently held the position of President at Northeast Kansas Credit Union Association.

• Enlisted, selected, and supervised a team of 5 sales/client relationship managers operating remotely.
• Oversaw the annual budgeting process, managing a budget exceeding $1 million within a sales territory exceeding $410 million, spanning 9 states..
• Formulated, implemented, and oversaw an all-encompassing marketing plan designed to infiltrate and expand in targeted markets.
• Orchestrated and supervised a project exploring novel business initiatives, including a focus on student retention.
• Crafted and presented presentations, proposals, territorial strategies, and updates to upper management.

• Formulated sales solutions and delivered technology/software innovations to aid schools and lender clients in optimizing their processes.
• Devised, implemented, and oversaw a marketing plan designed to enter and expand in specific markets.
• Acted as the relationship manager for school/lender clients across Kansas, Missouri, Oklahoma, Texas, Arkansas, and New Mexico.
• Held accountability for cultivating and overseeing a student loan guarantee volume exceeding $190 million.

• Advised students and parents about the process for obtaining financial aid
• Involved in budgeting and billing for the Office of Study Abroad.
• Departmental liaison between the Office of Study Abroad and the University.
• Developed and administered the tracking database for the Office of Study Abroad.

• Project Specialist (1998-1999)
• Managed projects as assigned by corporate management.
• Assisted in development of Access Database program to assist schools in processing financial aid.Supervisor of Call Center/Originations (1996-1998)
• Supervised 20-25 employees in the student loan call center and origination department.
• Coordinated and administered annual and periodic reviews of 20-25 employees.Service Coordinator (1992-1996)
• Coordinated and provided service to students and up to 55 lender clients.

Bs, Information Technology

Bgs