Andy Braun Email & Phone Number

Evansville, In, Us

Evansville, Indiana Area

● Enhanced the organization’s IT infrastructure by implementing MFA, resulting in strengthened protection of confidential data● Trained and mentored IT support team members, creating a more productive and knowledgeable IT support staff for the organization● Led the successful migration of existing IT systems to the cloud, increasing operational efficiency and reducing downtime by 30%● Oversee cybersecurity of systems, networks, and enterprise information and facilitate IT security audits and investigations● Guided IT teams in the successful adoption and integration of sophisticated new technologies to bolster daily operations

Oakland City, Indiana

● Managed annual IT budget and ensured cost-effectiveness● Provided consistent technical guidance to various teams and departments on best practices for optimization● Installed VMware and SAN storage to reduce the overall server footprint and create a higher available environment● Established an efficient help desk system to reduce the time to fix technical issues by up to 40%● Develop and regularly update technology policies and protocols, ensuring they comply with legal standards and best practices in the field

Evansville, Indiana, United States

● Offered comprehensive and detailed documentation of IT processes and procedures to better facilitate understanding and usage within the organization● Provided comprehensive technical support and maintenance to 50+ end-users across the organization, resolving hardware, software and network issues in a timely fashion● Troubleshot complex network and hardware issues, isolating the source of problems and implementing the most cost-effective solutions

Brownsville, Tennessee, United States

● Supported daily activities of a corporate environment● Performed regular backups and disaster recovery procedures to ensure data security and system integrition● Optimized network performance and addressed IT security issues to ensure compliance with industry standards● Troubleshot complex network and hardware issues, isolating the source of problems and implementing the most cost-effective solutions

Princeton, Indiana, United States

● Maintained Windows servers and IBM iseries mainframe● Managed network and wireless systems● Provided technical support for RF handheld scanners● Managed Avaya phone system● Maintained Lotus Notes email system● Troubleshooted mission critical printers needed to keep the vehicle production line moving at all times

Princeton, Indiana, United States

● Provided desktop support to end users● Installed new network drops when needed● Maintained backups on iseries mainframe and windows servers