Specialist at identifying opportunities, creation, scope, delivery and development of new business growth ideas and projects from concept through to implementation. Ability to adapt and lead through change as required. Leading teams of all sizes, influencing across all functional departments.Recently lead the research, creation and development of a new Nationwide Kitchen and Bathroom home installation proposition ready for roll out in Feb/March 2017 .Lead organisational development, creation and introduction of a made to measure, fully installed replacement doors and windows proposition for sales both in store, on line and in the home. Involved new start up R&D, pulling together supply chain, management and field teams plus call centre operation. Introduced a wide range of "Do it for me" installation services sold on line, in store or via call centre.Head up our Big Ticket & Installations operations team.... including organisational design striving for operational excellence.

Development and Implementation of Change Management Programs, Workload Management and Time & Attendance Systems. Productivity and cost control. Development of Retail Communication Strategy. Strategic and tactical planning.

Variety of roles initially Garden Centre Management through to Store Manager in a number of high profile flagship locations.