Andy Brown

Andy Brown Email and Phone Number

Operations Manager at Blueprint DS Ltd @ Blueprint Document Solutions Ltd
county of derbyshire, derbyshire, united kingdom
Andy Brown's Location
Lincolnshire, England, United Kingdom, United Kingdom
Andy Brown's Contact Details

Andy Brown personal email

n/a
About Andy Brown

39 years experience on lots of manufacturers and have a logical method of fault finding. Also excellent customer service skills and pride myself in giving the best I can give. I'm willing to adapt to the ever changing world of customer support.Now to add with working for the last few years on the back office system and now have a full knowledge and experience of the whole service world. Vantage Online has been a beast, but now I think we have a trained one that doing what we want it to do.

Andy Brown's Current Company Details
Blueprint Document Solutions Ltd

Blueprint Document Solutions Ltd

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Operations Manager at Blueprint DS Ltd
county of derbyshire, derbyshire, united kingdom
Employees:
2
Andy Brown Work Experience Details
  • Blueprint Document Solutions Ltd
    Operations Manager
    Blueprint Document Solutions Ltd Dec 2021 - Present
    Lincoln, England, United Kingdom
    Working on Vantage Online, Onestop, KFS, ERS as well as setting up EDI links with various suppliers.This on top of making sure Blueprint gives the best customer service to our customers.
  • Corona Corporate Solutions
    Field Service Engineer
    Corona Corporate Solutions Jun 2019 - Dec 2021
    Hertford, Hertfordshire, United Kingdom
    Acquisitioned by Corona and looking forward to the new challenges ahead in growing the CCS brand in the local area.
  • Workflow Group
    Senior Field Service Engineer
    Workflow Group Apr 2015 - Jun 2019
    Worksop
    Promoted to Team leader in December 2018.Helping grow a new branch based in Worksop. Currently very busy with installation of mfds and printers across the area. I have high aspirations for this new venture and will make sure all customers are treated with the care and respect they deserve. The Workflow Group provides totally integrated office technology solutions for SMEs and larger corporations. We give you independent impartial advice and offer solutions that are specifically designed for your business. It’s in the name - Workflow. Whatever you need to keep your office working efficiently we promise to:• Give you great value for money• Reduce your cost expenditure• Offer exceptional service and local support• Exceed your expectationsOur broad range of products from leading manufacturers are matched by our top class service and support. We can provide you with copiers and printers, managed print services, business telephone systems, mobile packages, IT systems, franking machines and audio visual & conferencing solutions. Whether you're looking to reduce your costs, upgrade your print and communications systems, expand your business, move office, or simply improve how you communicate with staff and customers, the Workflow Group will understand what you need and design bespoke solutions for you.SpecialtiesCopiers and Printers, Managed Print Services, Telephone Systems, Lines, Calls, Broadband, Mobiles, Franking Machine, Audio Visual and video conferencing.
  • Danwood
    Field Engineer
    Danwood Nov 2010 - Mar 2015
    Lincoln, United Kingdom
    Repair and service of Sharp, Xerox, Kyocera, Konica Minolta, HP, Ricoh, Panasonic, Samsung printers and MFD's. Experiencedays on both toner technology and wax having worked on the Xerox colourcube range of machines. Has attended manufacturer courses at Sharp, Kyocera, Ricoh,Brother, Toshiba. While attended in house courses on all others including network installation and scanning. I am a good communicator and like to get involved with team building events and has organised many events for colleagues. I'm able to fault find on networks too and use network tools to diagnose connection issues for printers. Whilst maintaining a car stock to help me keep the first visit to the customer the best one as no returns or down time. I am maintaining a first time fix rate of over 85% and able to keep costs down to a reasonable rate. I pride myself on giving the customer a good call and judge myself on recommendations from them.Outside work I'm involved with junior football and enjoy bringing talent out of many young players.
  • Altodigital
    Field Engineer
    Altodigital Dec 2008 - Nov 2010
    Field Engineer covering Lincs, Notts, Derby and Yorks.Working on Kyocera, Ricoh, HP, Sharp copiers and printers
  • Mouchel
    On Site Engineer
    Mouchel Oct 2002 - Nov 2008
    Senior break/fix engineer on pc's, server and printers
  • Ikon Office Solutions
    Field And Onsite Engineer
    Ikon Office Solutions Oct 1985 - Nov 2008
    Field engineer on copiers and printers covering various areas around Lincoln. Worked on most manufacturers and also hardware on computers including servers.

Andy Brown Skills

Printers Hardware Managed Print Services Software Installation Servers Document Imaging Networking Photocopier Scanners Service Delivery Computer Hardware Technical Support Ricoh Information Technology Active Directory Customer Service Printer Support Hp Products Document Management Windows Customer Support Smb Printer Drivers

Andy Brown Education Details

  • Ancaster High School
    Ancaster High School
    English, Maths, Physics, Biology,
  • Ancaster High School, Lincoln Uk
    Ancaster High School, Lincoln Uk
    Gse O Levels

Frequently Asked Questions about Andy Brown

What company does Andy Brown work for?

Andy Brown works for Blueprint Document Solutions Ltd

What is Andy Brown's role at the current company?

Andy Brown's current role is Operations Manager at Blueprint DS Ltd.

What is Andy Brown's email address?

Andy Brown's email address is an****@****o.co.uk

What schools did Andy Brown attend?

Andy Brown attended Ancaster High School, Ancaster High School, Lincoln Uk.

What are some of Andy Brown's interests?

Andy Brown has interest in Social Services, Children.

What skills is Andy Brown known for?

Andy Brown has skills like Printers, Hardware, Managed Print Services, Software Installation, Servers, Document Imaging, Networking, Photocopier, Scanners, Service Delivery, Computer Hardware, Technical Support.

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