• Collaborate closely with the warehouse team to ensure smooth operations and efficient logistics of procurement.• Manage work orders and coordinate with various departments to fulfill customer requirements.• Partner with the Ecommerce team to set up and manage Shopify products, enhancing the online shopping experience.• Assist with website optimization and A/B testing to improve user experience and conversion rates.• Preparing to take on more marketing strategies and implementation, with a future focus on e-commerce and digital marketing initiatives.

• Utilized data analysis to create comprehensive presentations with key performance indicators (KPIs) for bell.ca and virginplus.ca e-shop, enhancing product and service performance.• Developed and executed targeted digital marketing campaigns to drive mobile services and home internet sales, resulting in increased customer acquisition and revenue.• Implemented A/B testing and geo-marketing strategies to optimize campaign performance and effectively target specific regions within Canada.• Identified and addressed remarketing tactics issues, implementing strategies and creatives using Adobe tagging and campaign manager.• Collaborated cross-functionally to integrate an AI propensity model into e-shop marketing initiatives, contributing to the design, strategy, and execution of personalized offers tailored to customer preferences and behavior.

• Consistently exceeded sales objectives by proactively identifying and capturing new leads and customers.• Demonstrated exceptional flexibility and adaptability by quickly adapting to new product offerings and company processes.• Achieved successful sales through masterful product demonstrations and persuasive communication, expertly overcoming objections.• Built relationships with customers to increase the likelihood of repeat business.• Trained new employees on company customer service policies and service level standards.

• Photographed various events such as weddings, birthdays, and corporate events, producing high-quality images using professional equipment.• Communicated with clients to determine their needs and preferences, providing excellent customer service throughout the photography process.• Edited and retouched images using Adobe Photoshop and Lightroom, delivering final products in a timely manner.• Maintained photography equipment and studio, ensuring it was always in excellent working condition.

• Directed and scheduled interviews for potential candidates.• Improved and implemented strategies to attract, recruit, retain, and hire.• Administered employee records system, transitioning from physical to digital filing.• Upheld employee files to adhere to record retention regulations and company policies.• Formulated and operated various reports to carry out functions of the HR department.

• Prepared the development and implementation of equity, diversity, and inclusion initiatives within experiential and work-integrated learning opportunities.• Compiled, organized, and inputted extensive project data for analysis, visualization, and reporting.• Coordinated meetings, routed mail, and prepared presentations to enhance project communication.• Articulated and distributed project status reports, maintaining information continuity.• Incorporated project details current with regular meeting attendance, communication with stakeholders, and timely database updates.

• Led the execution of international marketing campaigns and content for a Fintech startup.Utilized comprehensive market analysis and competitive intelligence to develop effective marketing strategies, resulting in a significant growth of 200,000 followers across all social media platforms.• Monitored and analyzed key performance indicators (KPIs) to evaluate marketing effectiveness, providing actionable insights for optimizing future campaigns and maximizing ROI.• Collaborated with cross-functional teams worldwide to align marketing initiatives with overarching business objectives and global strategies.• Managed U.CASH’s social media brand presence through targeted digital campaigns, effectively engaging the crypto/FinTech community on a global scale.