Andy C. Email & Phone Number

London, Gb

London, England, United Kingdom

Bracknell, England, United Kingdom

Responsible for service management and IT operations for a complex group of distribution companies• Integrating teams into a single global function, working with unified standards for IT and security• Moving the team to a shared service model, providing improved IT services across the group• Stabilising the IT environments across group companies to support a new ERP deployment• Supporting the ongoing migration of all services to Public and Private cloud solutions• Integration of new acquisitions into the group; developing a standard approach to acquisitions• Support of diverse landscape of locally and centrally managed ERP, CRM and e-commerce systems• Business Relationship role, working with local company management on all IT projects• Budgetary management, acting as IT Finance Director in addition to operational duties• Managing suppliers, licencing, projects and global standards and security operations

Melksham, England, United Kingdom

Responsible for planning the divestment program for the dairy business of Avon Rubber to DeLaval• Reporting to board level Separation Committee (CEOs & CFOs of the buyer and seller businesses)• Managing the transition of all services to the new owners• Developing strategy and detail plans, ensuring a smooth divestment, within the Transition period• Responsible for IT, Operations, Legal, HR, Commercial and Finance workstreams

Huntingdon

Responsible for all aspects of IT and for managing all technical, design and delivery requirements for the integration of newly acquired companies into the Envigo IT environment• Produced clear IT strategy for the next 3-5 years for the business, supporting business goals• Instigating a major site by site IT refresh, removing years of technical debt and IT instability• Defined clear roadmap for Operations team to move to new IT application platforms globally• Implementing a security project, providing Managed Detection and Response services• Developed and implementing a structured Target Operating Model for the IT team• Introduced consistent service management processes across the business• Program lead for a major project relating to the sale of 65% of the business. • Lead a transformation program to re-scale the business’ ERP systems appropriately after this sale• Managed divestment of 1 US, 3 UK, 1 Spanish, 1 German and 2 Israeli based sites• Managed the integration of 5 US sites, plus a separate US business acquired in January 2020

Manchester, Greater Manchester, United Kingdom

Responsible for global application management, infrastructure, architecture, security, project management and vendor management globally for an international FMCG business• Managing multiple 3rd parties providing global IT services to the business• Responsible for setting, developing and policing security governance, policies and processes• Leading Service Improvement program, targeting improved performance from 3rd party suppliers• Managing a budget of £17m operational costs and £6m capital expenditure• Developing 3-year roadmap for Infrastructure, focusing on a cloud-first strategy

London, United Kingdom

Responsible for infrastructure, service management and security operations for WLT's EMEA operations; covering systems, service management, security, architecture and user computing teams.• Restructuring existing functional teams into a 24/7 ITIL v3 focussed and efficient organisation• Regulated environment, governed by PCI, Cyber Essentials and ISO27001 framework• Managing a budget of £15m operational costs and £5m capital expenditure• Managed service migration from Co-Location datacentres to Private Cloud provider (DXC)• Lead for IT involvement in GDPR project, and other IT Security initiatives such as Cyber Essentials• Designed Transformation Plan, migrating AD, Email, Sharepoint and ID Management to Azure

London

Senior IT Advisor for Far East regions and Supply Chain centre in Brussels, covering security & compliance, application development and support and IT strategy within an international retail brand• Senior IT advisor to regional business leadership in China, Hong Kong, Japan and Belgium• Developed IT Strategy for the International business, reducing the legacy application landscape• Managed IT teams in the Far East, expanding the use of a single Supply Chain system (Infor M3)• Supported business expansion in China – target 1 store per week opening through to 2020• Automated store set up process in China, enabling rapid expansion and improved consistent builds• Delivered complex project pipeline - new POS and planning solutions - across 3 Asia regions• Redesigned e-commerce platforms to support rebranding and a consistent marketing approach• Managed the RFP and operating processes for hosting and managing SAP Suite on Hana• Teams provided 24/7 1st to 3rd line support to 4 offices, one factory and c. 350 retail stores• Introduced ITIL-based service management approach both internally and for managing 3rd parties• Responsible for production systems operations internationally, to SOX and ISO27001 standards• Teams provided 24/7 1st to 3rd line support to 4 offices, one factory and c. 350 retail stores• Introduced ITIL-based service management approach both internally and for managing 3rd parties• Responsible for production systems operations internationally, to SOX and ISO27001 standards

Responsible for projects, infrastructure, device management, security, service management, application management, and service improvement in an expanding innovative UK leading retail brand• Team of c.100 resources providing 24/7 technical support across 600 locations worldwide• Provided Infrastructure, Security and Application Management Services to the global business• Successfully managed operating budgets from £47m in 2013/14 down to £38m for 2014/15 • Responsible for all SAP environments, planning new releases and in house development• Lead the migration from on premise solution to the SAP Hana Enterprise Cloud• Delivered a managed WAN contract renewal, providing improved service and reduced costs• Lead IT planning for Business Continuity, responsible for managing IT Service Continuity plans• Introduced AWS and Azure cloud computing services to supplement and replace physical servers• Managed migration of 12000+ mailboxes from Exchange and Gmail to Azure Exchange Online• Implemented a Digital Media Library containing all content generated by the marketing teams• Accountable for core data centre technologies, supporting 600+ physical & virtual servers• Introduced tools to manage c. 30000 end user devices – Mac, Windows & iDevice

Responsible for driving a service improvement initiative for end users, adopting virtualisation• Responsible for the first through third line support and data centre operations• Managed UK operational environments, supporting 1000+ servers, 3000+ users & 300 offices• Outsourced service desk and IT procurement functions to sister company in Bulgaria• Lead a project to relocate 3 UK Data Centres to a group facility in Europe, migrating legacy IT• Rebuilt broken Service Desk service, introducing KPIs, monitoring and training for the teams• Managed a team of 75+ staff providing 1st to 3rd line support for applications and infrastructure

Managing a team of 1st through 3rd line Engineers, and Project Managers, supporting SMEs in the City of London

Architect for a project to build out and migrate into a major UK Energy company's new data centre. Manged transition of the Service team into EDS.

Managed 1st through 3rd line support in UK and Ireland for a construction company

Worked on a bid to provide Service Desk services to the NHS

Managed 1st through 3rd line Infrastructure support for a major educational publisher

Managed all UK & Europe websites and systems

Built and managed the EMEA IT Support team, supporting internal staff and Client Support

Technical Consultant supporting the installation and operation of software for Lloyds General Insurance Underwriting syndicates

IT Support for a 100 user Shipbroking company

Braintree, England, United Kingdom

Hardware Engineer, providing break/fix services for SMEs