Andy C. Email & Phone Number

Australia

* Won MVP and shooting star award - biggest impact as new starter * $40,000+ Rev sales in a month. #1 sales!* B2B sales * Managed 500+ accounts * Familiar with sales methodologies - SPIN Selling, Meddpicc, Gap Selling, Value-Based selling, mutual action plan * Qualification In/Out, Discovery Calls, Demos, Next Steps and Closing * Pipeline management.

IT - Software as a Service (SaaS) provider* Manage 1000+ accounts, develop and implement a sales strategy to meet and exceed sales targets* Identify, research potential clients, understand their needs, challenges, and pain points and tailor sales pitches and solutions accordingly* Skilled with value and solutions selling, business development, CRM, account.

Australia

* Inbound calls and ticketing system* Quickly build rapport with clients, providing excellent customer service and resolving enquiries and IT issues* Team work to complete designated tasks e.g. clear backlogs, knowledge-sharing to improve performance etc* General Troubleshooting – Hardware, Software, Remote Desktop Access issues, VPN laptops etc.* Time.

* Low ACH times and Top Performer * Excellent interpersonal skills, customer service and overall relationship management* Excellent knowledge of Active directory, ITIL Processes and ServiceNow.* Administrator privileges - approval of account unlocks, password resets, SCCM, Remote PC restarts, WOL etc * General troubleshooting (Software and Hardware).

* Customer service, loan origination & settlements* Quickly build rapport with customers (build/maintain relationships)* Frequent follow-ups with clients and excellent customer service* Excellent operating rhythm, time-management and organisational skills* Trained 5+ lenders to grasp new IT Home Loan Systems called OBP.* Go-to person to resolve IT-issues.

Corporate - Lvl 10 333 Collins St, VIC

* Professional lending advice and sales professional - loan structuring, refinance, OTP purchases, identifying sales opportunities* Excellent knowledge of HSBC policies, procedures & systems* Go-to man, providing advice and assistance to all team members* Business Development/source own business – network, outbound calls, events, expos* Manage a rapidly.

Approach:- proactively engage the customer, create awareness and source referral opportunities through utilising a personalised branding message- discover individual needs through active listening, KYC'ing and confirmation of next steps- recommending tailored solutions to customers' needs and adopting a customer-centric approach- act on and deliver what.

Melbourne Area, Australia

- identify cross-selling opportunities and referrals- assist customers with relevant form completion - work collaboratively as a team- process customer transactions; deposits, withdrawals, transfers etc- answer customer queries and assist with: * VISA debit card activation * Credit card payments * PIN resets & card replacements * Issuing of bank cheques &.

Melbourne, Australia

- direct the flow of customers entering the branch- identify cross-selling opportunities and referrals- assist customers with relevant form completion - work collaboratively as a team- answer customer queries- responsible for verifying customer's signature/s & providing access to the safe deposit box- weekly reset of Q-matic system and set-up of branch &.

Cert Iv Cybersecurity, Cybersecurity

Master Of Business (Banking & Finance), Banking And Financial Support Services

Activities and Societies: TeamMonash, Chinese Student Association