Andy Capaldi Email & Phone Number

Nottingham, England, United Kingdom

East Midlands, England, United Kingdom

Managing 3 supervisors across 3 distinct and different departmentsLong Term Rental Branch▪ Successfully led the team to manage a fleet of 1,500 vehicles across a vast geographical area.▪ Continually improving the Customer Experience to become a top performing branch with an excellent customer service score consistently. ▪ Top 3 in the branch performance matrix consistently.▪ Adeptly grown the fleet 40% by effectively leading the team, providing training and development… Show more Managing 3 supervisors across 3 distinct and different departmentsLong Term Rental Branch▪ Successfully led the team to manage a fleet of 1,500 vehicles across a vast geographical area.▪ Continually improving the Customer Experience to become a top performing branch with an excellent customer service score consistently. ▪ Top 3 in the branch performance matrix consistently.▪ Adeptly grown the fleet 40% by effectively leading the team, providing training and development, and implementing a highly effective operational plan to drive performance.▪ Regularly communicate with senior management and other stakeholders, to ensure branch direction and exceed business goals.Commercial Vehicle Branch▪ Exceeded goals to achieve Total Revenue Growth of 50% by achieving a high of £1.2 million.▪ Attained 29% fleet growth.▪ Developed Reservation Reporting/Trend Analysis and advanced PRISM pricing strategy to create working efficiencies and maximise performance.Premium Vehicle Branch▪ Accomplished significant increases in SLA compliance for various manufacturers, including BMW. ▪ Consistent performance has led to being 2nd among all other departments in the UK. Show less

Nottingham, United Kingdom

▪ Whilst leading the team of 12 employees we attained 2 Exceptional Achievement Awards.▪ Reliably achieved 100% clean Audits. ▪ Excellently led the team during a complex consolidation of 2 regions to manage growth of 100%.▪ Implemented a structured training process resulting in 2 internal promotions to management.

Egham, England, United Kingdom

Managing a team of 45 employees across 3 varied departmentsCorporate Business Analysts▪ Continually worked to develop tools to support growth in Direct Hire model and Recovery Unit processes. ▪ Led project to develop payables system.▪ Managed the updating of internal operating system for all UK National Accounts.Invoicing/Payments▪ Implemented new department structure, training schedule and promotional opportunities.▪ Managed 50% growth in volume without the… Show more Managing a team of 45 employees across 3 varied departmentsCorporate Business Analysts▪ Continually worked to develop tools to support growth in Direct Hire model and Recovery Unit processes. ▪ Led project to develop payables system.▪ Managed the updating of internal operating system for all UK National Accounts.Invoicing/Payments▪ Implemented new department structure, training schedule and promotional opportunities.▪ Managed 50% growth in volume without the need for additional headcount, managing the billing of £26 million.▪ Developed an internal control system to ensure invoice adjustments made by the billing team are verified by an appropriate level of employee.UK & Ireland Collections▪ Developed automated statement tool.▪ Managed a team of 5 employees to manage collections for all major UK and Ireland accounts. Show less

Egham, England, United Kingdom

▪ Created an implementation process for the National Sales team ensuring accurate setup of accounts in all booking and invoicing systems.▪ Became a recognised UK leader in internal operating system knowledge, through a unique position in the company.