Hi, I'm Andy Chard! My history of success is directly related to my ability to troubleshoot network resources, assess technical alternatives, and recommend robust solutions to optimise network and system performance and efficiency. I'm an expert in assessing and resolving complex customer-facing technical problems and issues within set time constraints. I possess an innate ability to prioritise and efficiently manage multitask assignments/projects within stringent deadlines. I'm an exceptional team player who remains well informed of technological advances and investigate infrastructure methods to achieve shared goals. As an articulate communicator, I'm able to effectively convey technical information to non-technical users on all levels by utilising well-developed communication skills. Bringing exceptional coaching and interpersonal skills to inspire, and technical and business skills to provide superior customer service.Technical proficiencies include: Windows OS (Windows 7, Windows 8 & Windows 10) | Apple Mac OS/X | Windows Server OS: Server 2012, SBS 2008, SBS 2003, SBS 2000, Windows Server 2008, Windows Server 2003, Windows Server 2000 | WAN | LAN | TCP/IP | DNS | DHCP | VPN | Router and Firewall Configuration (SonicWALL, Cisco, WatchGuard, DrayTek) | Fusemail Spam Filtering | Barracuda Spam Appliance Management | Symantec Backup Exec | Datto Backup Technologies | Corporate Anti-virus (Sophos (Cloud and On-Premises) | Symantec | McAfee | Office 365 Configuration | Azure AD | Intune | Mailbox Migration | Licensing | User Management | Mobile Device Configuration: iPhone, iPad, Android, Blackberry (BES/BIS) While others take pride in meeting all standards set before them, my passion is for delivering service that goes beyond organisational expectations, creating a win-win scenario for everyone involved! Connect with me today to find out how I will make your mission my mission, to help bring all of your business objectives into focus! Please feel free to contact me at andy@andychard.co.uk with any thoughts, comments, or questions about my work – I am always interested in making new professional acquaintances.