Andy Ching Email & Phone Number

Singapore

Singapore

• Oversee day-to-day IT operations for the Government Command Center operations in NCS and supporting up to 8000 users.
• Handling team which manages complete IT infrastructure of network and servers.
• Responsible for the resiliency, security and recoverability of the infrastructure comprising around 200 servers, storage and backup devices running on various IT platforms.
• Work collaboratively with the Systems and Network Operations team to ensure all systems and services run… Show more
• Work collaboratively with the Systems and Network Operations team to ensure all systems and services run smoothly and incidents are handled promptly so as to minimise service outages.
• Establish policies and practices to ensure a structured, functioning IT infrastructure

• Headed the entire Data Center Management Department which comprise 5 teams specializing in data center operation, ServiceDesk, IT infrastructure & Operations (Network\System), cloud hosting services and business.
• Responsible for all aspects of the data centre facilities and operations and ensuring the SLA are consistently met.
• Developed plans for managing/retaining talent inside organization and for improving leadership… Show more
• Developed plans for managing/retaining talent inside organization and for improving leadership strength.
• Worked with other managers to develop IT infrastructure strategies and data centre planning to achieve firm business goals by prioritizing technology initiatives and coordinating the evaluation, deployment, and.
• Continually evaluate the current state of the firm’s data centre architecture and services against firm goals and objectives, and adapt operational strategies to maintain alignment.

• Create short and long term architecture and technology plan including secure computing, web services, mail and application servers, desktop software, communication, platform migrations, database and networking.
• Active in providing in-depth technical and design expertise on large scale infrastructure projects for enterprise-class clients, accessing and recommending architectural designs/changes to the internal in response to.
• Active in providing in-depth technical and design expertise on large scale infrastructure projects for enterprise-class clients, accessing and recommending architectural designs/changes to the internal in response to.
• Securing network infrastructures by performing OS hardening, implementing Microsoft Active directory, and securing online communication using SSL digital certifications.
• Improving system security with active vulnerability assessment and remediation that enabled secure configuration and data access control at the device level, scanning for patch needs, malware threats and configuration.
• Administer and maintains MS windows servers including; Exchange 2003, ISA server, Blackberry Enterprise Server, Active Directory 2003, ISA servers and other windows based servers.