Andy Clark Email & Phone Number

Christchurch, Canterbury, New Zealand

Leading payment solutions strategy and collaborating with Farmlands Card Partners to optimise card acceptance and processing across rural New Zealand. Overseeing and managing relationships with suppliers providing Card and Payment products/services to Farmlands and its Partners, ensuring seamless integration and value delivery.Serving as a key stakeholder in Card Issuing processes, driving efficiency in Farmlands Card production and maintenance workflows.Spearheading fraud mitigation and card security enhancement initiatives in partnership with Risk and Compliance teams.Collaborating cross-functionally with sales, retail, and finance teams to streamline payment gateways across all Farmlands channels, both in-store and online.Driving innovation in the Card business through strategic partnerships and cutting-edge payment technologies. Developing and executing comprehensive Partnership Plans aligned with shareholder objectives, focusing on expanding payment capabilities and channel growth. Fostering strong internal stakeholder relationships to ensure exceptional service delivery for partners and shareholders. Analysing and synthesising cross-departmental information to identify and capitalise on commercial opportunities.Leading continuous improvement initiatives to enhance team capacity and operational effectiveness. Providing mentorship and leadership to team members, fostering a culture of innovation and excellence in payment solutions.

Christchurch, Canterbury, New Zealand

Managing a portfolio of national and regional Card Partnerships to strengthen commercial relationships. Delivering key partnership objectives through the promotion and support of agreed initiatives/campaigns to further strengthen and deliver win/win/win relationships to the benefit of the shareholder, Card Partner and the Co-operative.Proactively working with key strategic partners to explore new markets, opportunities and threats, then report/escalate where applicable.Working with all key stakeholders; Payment innovation, Marketing, Finance, CX teams to align and deliver cross functional solutions and improve understanding of Card Partner offers/value.Supporting and delivering the Farmlands Card acquisition strategy, by actively researching new markets and potential portfolio opportunities.Facilitating the negotiation and establishment of new Card Partners in collaboration with the Head of Card and respective portfolio managers. Leading and supporting the portfolio managers, in contract negotiation processes.

Christchurch, Nz

As the Director of Event Extras Ltd, managing and operating a small business specialising in the sales of Real Fruit Ice Cream at large-scale events in the Christchurch and Canterbury region. Event Extras Ltd participates as a vendor at large-scale events, including the Canterbury A&P show, major concerts, and horse racing events in the region.Hold and maintain strong relationships with event organisers, ensuring Event Extras Ltd is a preferred vendor for these high-profile events.Train, and manage a team of staff members responsible for operating the Real Fruit Ice Cream van at various events.Source and manage inventory, including real fruit ingredients, ice cream supplies, and other consumables, ensuring stock levels and minimal waste.Liaise with suppliers to secure timely deliveries, negotiate terms, and maintain competitive pricing.Adhere to comprehensive food safety plans, ensuring compliance with regulations and guidelines.Monitor and maintain hygiene and sanitation practices at all stages of the operation to safeguard customer health and safety.

New Zealand

Delivered growth (300% YoY to May 2022) to the NZ credit card and sales finance strategy by driving a sales team to work with retail merchant partners to realise an omnichannel approach.Engaged with key technical functions to grow the sales finance portfolio.Developed and maintained a strong compliance and integrity culture. Ensured all business was conducted in a compliant ethical manner, aligned with company policies/guidelines and external legislative and regulatory requirements.Developed a high performing sales culture by establishing an empowered and committed department. Set and worked towards the achievement of sales targets through clearly defined goals and objectives.Identify, lead and executed on new growth opportunities to meet assigned business targets.Continually reviewed and optimised the sales finance portfolio to implement initiatives to drive further growth. Understood the competitive environment and acted as an advocate for improvement where opportunities are identified, in both CX and UX.

Christchurch, Nelson & Marlborough

Successfully executed initiatives and achieved milestones in expanding the market presence and sales of Gem's Interest Free Consumer Products. I targeted and forged partnerships with retail operators across various sectors in the upper half of the South Island, and NZ establishing strong relationships.Using my BD strategy, I consistently achieved sales targets, increased brand awareness, and expanded market share. I presented proposals, product training sessions, and provided financial analyses to effectively communicate the value proposition and competitive advantages of Gem's products to retail operators.Collaborating closely with stakeholders from marketing, product development, and operations, I ensured the alignment of business development strategies with overall company objectives, resulting in successful implementation of partnerships and seamless execution of initiatives.To stay ahead of the competition, I closely monitored competitor activities, pricing strategies, and industry trends, proactively identifying opportunities and adjusting business development strategies to maximize growth potential. Adhering to industry regulations and compliance requirements, I ensured that all business development activities were conducted in accordance with legal and ethical standards. I provided comprehensive training and guidance to retail partners, equipping them with product knowledge, sales techniques, and customer financing options, enabling them to effectively promote and sell Gem's products.Contributing to the long-term business strategies of Gem, I leveraged market insights and industry expertise to drive sustainable growth and profitability. Through my dedication and commitment, I played a key role in the overall success of Gem, further solidifying its position as a leader in the consumer finance industry.

Christchurch, Nz

Held multiple roles within the club including:Committee Member:Actively participated in committee meetings, providing input and contributing to decision-making processes.Assisted in the planning and execution of club events, initiatives, and programs.Collaborated with other committee members to develop and implement strategies to enhance the club's operations, growth, and community engagement.Junior Club Captain:Oversaw the welfare of players under 18 years old within the club.Key point of contact for parents, coaches, and players, addressing concerns and providing support.Facilitated communication between coaches, players, and their families regarding training schedules, game fixtures, and club updates.Organised and coordinated junior club activities, including training sessions, game days, and social events.Senior Club Captain:Senior leadership role in the club, specifically focusing on players over 18 years old, including premier-grade players.Represented the club at regional league meetings and events, advocating for the interests and needs of senior players.Supported the recruitment and retention of senior players, ensuring the club maintains a strong and competitive team.Events Coordinator:Planned organised, and executed various club events, including fundraisers, club days, grandparents days and quiz nights.Developed event concepts, budgets, and timelines, ensuring smooth coordination and successful execution.Secured guest speakers for fundraising events, such as luncheons, to attract attendees.Collaborated with sponsors, local businesses, and community organisations to secure support, sponsorships, and donations for events.Successfully raise significant funds through the fundraising event luncheon to contribute to the club's rebuilding efforts post-earthquake.Coordinate logistics, such as venue arrangements, catering, marketing, and promotion, to ensure events are well-organized and effectively communicated.

Christchurch, New Zealand

Identified and targeted retail operators across various divisions within the retail industry in the upper half of the South Island, to establish partnerships for selling Interest Free Consumer Products under the Gem branding.Executed a comprehensive business development strategy to achieve sales targets, expand market share, and increase brand presence in the designated territory.Built and maintained strong relationships with key decision-makers within retail market.Presented proposals, product training sessions, and financial analyses to retail operators, effectively communicating the value proposition and competitive advantages of Gem's Interest Free Consumer Products.Collaborated with all stakeholders, including marketing, product development, and operations, to align business development strategies with overall company objectives and ensure successful implementation of partnerships.Monitored and evaluated competitor activities, pricing strategies, and industry trends to proactively identify threats and opportunities and adjust business development strategies accordingly.Attended events, trade shows, and networking opportunities to represent Gem, establishing new connections, and enhanced brand visibility.Stayed up to date with industry regulations and compliance requirements, ensuring all business development activities adhered to legal and ethical standards.Provided training and guidance to retail partners on product features, sales techniques, and customer financing options, enabling them to effectively promote and sell Gem's products.Contributed to the development and implementation of long-term business strategies, leveraging market insights and industry expertise to drive sustainable growth and profitability.

New Zealand

Provided strategic leadership and direction to achieve store objectives, including sales targets, profitability, and customer satisfaction.Oversaw all aspects of store operations, including stock control, inventory management, and stock turn, to ensure optimal product availability and reduce discontinued stock lines.Developed and implement effective stock management strategies, including monitoring stock levels, conducting regular stock counts, and analyzing sales trends to optimise stock turnover and minimise losses.Used KPI's and financial reports to analyse store performance, monitor expense lines, and manage the store's P&L to drive profitability.Lead and developed multiple high-performing teams, including hiring, training, coaching, and managing performance at all levels within the store.Developed and executed staffing rosters to ensure coverage, manage employee leave balances, and optimise customer service.Created a positive and inclusive work environment that promotes teamwork, collaboration, and exceptional customer service.Ensured compliance with company policies, procedures, and standards, including health and safety regulations, loss prevention protocols, and customer service guidelines.Proactively address customer inquiries, concerns, and complaints, providing prompt resolutions and ensuring customer satisfaction.Participated in regional and national meetings, sharing best practices, collaborating with peers, and contributing to company-wide initiatives.

Christchurch

Electronic technician to complete the installation, service, and repair of commercial weigh systems and thermal barcode printers. Ensured accurate and reliable operation of TMU registered scales for commercial use, as well as maintaining and troubleshooting thermal barcode printers for optimal performance. Technical knowledge in both direct heat transfer printing and the use of color mediums, supporting efficient operations within the commercial sector. Delivered high-quality service and ensured client satisfaction through precise installations, timely repairs, and comprehensive maintenance.

Diploma In Business, Business/Commerce, General

Education record