Andy Cliffe

Andy Cliffe Email and Phone Number

CEO at AGS Airports @ The Scottish Tourism Alliance (STA)
Andy Cliffe's Location
United Kingdom, United Kingdom
Andy Cliffe's Contact Details

Andy Cliffe personal email

n/a
About Andy Cliffe

A proven CEO with a successful track record in competitive markets of scaling complex, asset driven businesses by delivering customer-focused commercial and operational transformation, culture change and influential stakeholder management. I have worked in a wide range of businesses, spanning both general and functional leadership including P&L, B2B, B2C, strategy, corporate development, customer, operations, regulation and finance. I bring high levels of strategic agility, financial expertise and commercial acumen coupled with a focused, high energy, low-ego and collaborative approach to deliver results.

Andy Cliffe's Current Company Details
The Scottish Tourism Alliance (STA)

The Scottish Tourism Alliance (Sta)

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CEO at AGS Airports
Andy Cliffe Work Experience Details
  • The Scottish Tourism Alliance (Sta)
    Non Executive Director
    The Scottish Tourism Alliance (Sta) Nov 2023 - Present
    Stirling, Scotland, Gb
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  • Ags Airports
    Group Ceo
    Ags Airports Jan 2023 - Present
    Paisley, Renfrewshire, Gb
    View
  • Airportsuk
    Non Executive Director
    Airportsuk Jan 2023 - Present
    London, Gb
    View
  • M6Toll
    Ceo
    M6Toll Apr 2018 - Dec 2022
    Lichfield, Staffordshire, Gb
    Board executive role: revenue £94M, EBITDA £84M, significant B2B and B2C role with 18M customers, nationally significant infrastructure (M6toll)Commercial transformation underpinned by ‘big data’ with successful delivery of market-centric growth strategy – market share growth (post-pandemic) +15% points; yield growth +25%; 2021 H2 trading ahead of pre-COVID positionOperational transformation including operating model, structure and culture change delivering leading edge operational, people, customer, cost and safety metricsDigital and systems transformation – enhanced platform including deployment of eCommerce, website, CRM and customer contact to drive market and commercial strategySignificant refinancing of shareholder interestSuccessfully steered business through pandemic – secured shareholder interests, no operational disruption, transformation programme delivery, corporate financial commitments met and stable ratingSuccessful brand development and stakeholder repositioning
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  • Cbi (Confederation Of British Industry)
    Regional Councillor - West Midlands
    Cbi (Confederation Of British Industry) 2018 - Dec 2021
    London, Gb
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  • Cbi (Confederation Of British Industry)
    Regional Councillor & Chair - East Midlands
    Cbi (Confederation Of British Industry) Sep 2013 - Apr 2018
    London, Gb
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  • East Midlands Airport
    Managing Director
    East Midlands Airport Apr 2013 - Mar 2018
    Gb
    P&L accountability for two of the four airport divisions within Manchester Airport Group (MAG), a major UK and international airport management and services business. Revenue £71M, EBITDA £20M, 1,000 employees, multi-site B2C and B2B role, 4.5M customers nationally significant air freight operation. Member of MAG Executive CommitteeRevenues grown by 17% and profits by more than 50% over two yearsLed and commissioned major and complex investment in new operational and commercial terminal facilities with new retail partners and agreements leading to improved service and operational metrics, a 12% improvement in commercial performance and profits up by £1.5MMajor growth investment secured with air cargo partnersSet and led “Making EMA Great” programme to drive annual operational efficiencies, change operating model, improve customer satisfaction, employee engagement and build high performance culture across EMARe-positioned airport as critical regional economic asset with key stakeholdersChaired MAG’s U.S. business (lounge and car parking development) leading to successful concession-wins and new openingsSuccessful and full disposal of Bournemouth Airport and associated real estate from MAG ownership
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  • Mag (Airports Group)
    Managing Director (Assets)
    Mag (Airports Group) Dec 2011 - Apr 2013
    Manchester, Gb
    Re-organised property department and grew profits of the property business by 7%Established, led and delivered first occupiers to AirportCity an £800M mixed use real estate scheme at Manchester AirportLed and concluded international negotiations to form international delivery JV for AirportCityLed asset management and capital delivery transformation – reorganised delivery function, introduced strategic partnership and reduced cost (projected annualised capital cost savings of £1.1MKey leadership role in MAG equity injection to expand group – led all capital and property sell-side due diligence
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  • Mag (Airports Group)
    Group Strategy Director
    Mag (Airports Group) Feb 2008 - Dec 2011
    Manchester, Gb
    Designed and led and delivered Group strategic reviews, setting full corporate strategy and targets securing main Board and shareholder approvalEstablished and led transformation programme with material target Enterprise Value upliftLed profitable consumer marketing campaignsDrove the Group’s ‘Customer First’ strategy
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  • Manchester Airport
    Commercial Director
    Manchester Airport Feb 2006 - Feb 2008
    Manchester, Greater Manchester, Gb
    Revenue £36M, operating profit £25M. Key B2C growth roleP&L management – turned around underperforming business unit, developed product strategy, improved customer service, developed new markets, and grew revenues by over 10%Developed on-line route-to-market strategy driving growth and reducing OPEXDeveloped CRM to drive customer retention and revenue growthIntroduced innovative new yield management techniquesRe-organised unionised operations delivering benefits in excess of £1M annually
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  • Mag (Airports Group)
    Group Head Of Strategic Planning
    Mag (Airports Group) 2004 - 2006
    Manchester, Gb
    -
    View
  • East Midlands Airport
    General Manager - Finance
    East Midlands Airport 2001 - 2004
    Gb
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  • National Express
    Divisional Finance Manager - Ema
    National Express 1999 - 2001
    Birmingham, Gb
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  • Cb Richard Ellis
    Financial Analyst
    Cb Richard Ellis 1997 - 1999
    Dallas, Tx, Us
    View
  • Ealing Hammersmith And Hounslow Nhs Trust
    Senior Management Accountant
    Ealing Hammersmith And Hounslow Nhs Trust 1995 - 1997

Andy Cliffe Education Details

  • Ashridge
    Ashridge

Frequently Asked Questions about Andy Cliffe

What company does Andy Cliffe work for?

Andy Cliffe works for The Scottish Tourism Alliance (Sta)

What is Andy Cliffe's role at the current company?

Andy Cliffe's current role is CEO at AGS Airports.

What is Andy Cliffe's email address?

Andy Cliffe's email address is an****@****l.co.uk

What schools did Andy Cliffe attend?

Andy Cliffe attended Ashridge.

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