Andy Cocking Email & Phone Number

Bellevue, Wa, Us

Bellevue, Wa

- Perform testing, qualification, and validation of compute servers- Utilizing PowerShell v3.0, manage scripts to start and end tests, and collect data for examination- Connect to test servers using RDP (Remote Desktop)- Manage test blades and servers via Hypervisor- Edit scripts to perform custom testing procedures

Redmond, Wa

● Interpreted Engineering specifications to create orderable and serviceable BOMs (Bill of Materials), which facilitated downstream operations such as procurement and inventory● Supported Data Center operations concerning inventory, RMAs and replacement/spare parts, enabling fast and efficient hardware replacement and upgrades● Coordinated with vendors (Dell, HP, Lenovo, Wiwynn, etc.) and Microsoft Engineers to ensure server BOM accuracy, which allowed for scaling server BOM… Show more ● Interpreted Engineering specifications to create orderable and serviceable BOMs (Bill of Materials), which facilitated downstream operations such as procurement and inventory● Supported Data Center operations concerning inventory, RMAs and replacement/spare parts, enabling fast and efficient hardware replacement and upgrades● Coordinated with vendors (Dell, HP, Lenovo, Wiwynn, etc.) and Microsoft Engineers to ensure server BOM accuracy, which allowed for scaling server BOM ordering● Designed and implemented email spreadsheet so the team could more easily manage email volume, which resulted in more problems being resolved before adversely affecting data center operations Show less

Redmond, Wa

● Set up and implemented custom PC, server and laptop automated testing pools, enabling remote testing of hardware via internal testing tools● Designed and implemented new inventory system, which reduced test machine wait time average from two hours to less than 5 minutes● Developed a labeling and organization system, enabling individual machines to be easily found with or without a spreadsheet● Exhibited exceptional customer service skills through rendering customer support in… Show more ● Set up and implemented custom PC, server and laptop automated testing pools, enabling remote testing of hardware via internal testing tools● Designed and implemented new inventory system, which reduced test machine wait time average from two hours to less than 5 minutes● Developed a labeling and organization system, enabling individual machines to be easily found with or without a spreadsheet● Exhibited exceptional customer service skills through rendering customer support in automation issues between hosts and equipment Show less

Microsoft In Redmond, Wa

● Coordinated shipping/receiving for Microsoft Windows Phone group, including logistics for pallet deliveries with bulk equipment orders to multiple Microsoft campus locations and data centers● Verified deliveries against what was ordered with a high degree of accuracy, to the point that our internal Microsoft customers trusted my inventory skills implicitly● Coordinated domestic and international shipping of lab equipment and test devices, which enabled prototype and test equipment to… Show more ● Coordinated shipping/receiving for Microsoft Windows Phone group, including logistics for pallet deliveries with bulk equipment orders to multiple Microsoft campus locations and data centers● Verified deliveries against what was ordered with a high degree of accuracy, to the point that our internal Microsoft customers trusted my inventory skills implicitly● Coordinated domestic and international shipping of lab equipment and test devices, which enabled prototype and test equipment to be delivered in a timely manner to Microsoft locations around the world● Digitized paper packing slips and Bill of Ladings, reducing the time to access records from a couple of hours to seconds Show less

Ccna Exploration Curriculum, Ccna Exploration Classes

- Training in Cisco IOS for routers and switches -Lab experience in OSPF, RIP, and EIGRP routing protocols -Hands-on experience with Cisco.

History

Worked towards Bachelor degree in History.

Associate In Arts, History

Activities and Societies: Phi Theta Kappa International Honor Society, Senator from Levine Campus Earned an Associate in Arts, History.