Andy Crimp Email & Phone Number

Southampton, England, United Kingdom

Responsible for delivery of the product portfolio and Destination Strategy, includes identifying new opportunities, planning through to sourcing and delivering to market in the most efficient method possible. Ensuring objectives are met through innovative and effective product development management, whilst focusing on cost to serve, cost movement, customer happiness and product differentiation in core markets.Key responsibilities within the role included Brochures & Digital content… Show more Responsible for delivery of the product portfolio and Destination Strategy, includes identifying new opportunities, planning through to sourcing and delivering to market in the most efficient method possible. Ensuring objectives are met through innovative and effective product development management, whilst focusing on cost to serve, cost movement, customer happiness and product differentiation in core markets.Key responsibilities within the role included Brochures & Digital content production influencing stakeholder and partner relationships and supporting commercial objectives. Show less

Key responsibility included supporting with the delivery of cruise product in line with business strategy, heavily focusing on NPS, trading needs and supporting the sales teams. Took the lead in overseeing web development functions; including Cruise integration, supporting with the connectivity of Cruise Lines and actively soliciting and securing financial contributions, overrides, added value items that support company in terms of volume growth, revenue and pricing competitiveness… Show more Key responsibility included supporting with the delivery of cruise product in line with business strategy, heavily focusing on NPS, trading needs and supporting the sales teams. Took the lead in overseeing web development functions; including Cruise integration, supporting with the connectivity of Cruise Lines and actively soliciting and securing financial contributions, overrides, added value items that support company in terms of volume growth, revenue and pricing competitiveness. Day-to-day Account Management, including delivering differentiation by region and cruise line, developing cruise supplier relationships with key accounts; Virgin Voyages, Royal Caribbean & Carnival Cruise Lines and management of additional specific cruise lines in line with the overall product and margin strategies.Regularly attending business trading and commercial planning meeting as well as supporting Destination Manager in all aspects of their day to day role. Responsible for pricing strategy and implementing margins/discounts as well as heavily supporting in all areas of revenue management. Played integral part with b2b connectivity of all Cruise lines, including taking the lead with connections of tactical partners, coordinated the successful set up and launch of Virgin Voyages within Virgin Holidays. Show less

Responsible for the delivery of profitable Virgin Holidays Products in line with product and sourcing strategy’s, timelines and deadlines agreed. For products being delivered and aligned to value added/KSP & Customer Delivery strategies. Managing pricing margin strategy whilst ensuring that the Products also remain competitive in the market.Regularly involved in brochure production and all aspects of Cruise marketing campaigns, and initiatives to support Retail to enhance customer booking… Show more Responsible for the delivery of profitable Virgin Holidays Products in line with product and sourcing strategy’s, timelines and deadlines agreed. For products being delivered and aligned to value added/KSP & Customer Delivery strategies. Managing pricing margin strategy whilst ensuring that the Products also remain competitive in the market.Regularly involved in brochure production and all aspects of Cruise marketing campaigns, and initiatives to support Retail to enhance customer booking experience as well as creating awareness and engagement within the store network. Implement and control sign off on product content, call centre training, incentive schemes, tactical activity (by booking channel), joint initiatives and internal/external communications. Provide sales analysis, booking trends, sales channel activity and market research. Show less

Inbound telesales selling summer sun, ski and cruise packages as well as tailormade holidays. Demonstrated a strong professional approach to sales, regularly exceeding sales targets and becoming one of the company’s top performers. In the final year of my role, I supervised the Sales team, covered shifts for managers, managed the sales team’s performance in line with business targets and supported the commercial team with Product and Marketing requests.